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Feature Stories
Drucker's Lost Lesson
Famed management guru Peter Drucker knew his stuff, and he also knew what everyone knows is frequently wrong.
Taking the Mystery Out of Training
Gables Residential has sent "mystery shoppers" to its sales offices nationwide for more than a decade. Two years ago, the company added a new dimension to the program.
Getting the Message: Deciphering Employee Personality Through E-Mail
More than bad grammar and inelegant prose can be seen in your employees' e-mail messages. Look close, and you can see their personality—for better or worse.
To Buy or Not To Buy: QMR AWESOME! DVD Product Review
A review of QMR's AWESOME! DVD by Nancy Price, NSTAR Electric & Gas Corporation
Conference Call Cacophony: Top Five Mistakes
Your training teleconference is going great, until you hear the screaming baby in the background, and the static of a bad connection sets in.
Power Program: 10 Vital Imperatives to Successful Delivery
Successful program delivery doesn't have to be hit or miss—if you know the key steps to pulling it off.
Columns
Reaching Consensus: Delivering Bad News…the Good Way
Being the bearer of bad news is neither fun nor easy. However, the words, tone, and medium we use to communicate bad news can have a profound effect on the way the information is received.
Editor's Note: Talent Tools
The e-mail came on a Monday. I was to complete a DiSC personality profile for our upcoming management retreat. The last time I did a personality/career assessment, I was in eighth grade.
Training How-To: Maintain E-Consistency
Consistency is the mark of professionalism. It's the difference between becoming a one-hit wonder and a lifetime achievement award winner.
World View: Focus on China
The need for workers able to do higher skilled work is a big reason for the great interest in training in this country.
Training the Next Generation
The upcoming generation of business talent will have needs—and parameters for personal and organizational success—that are far different from their current workforce counterparts.


News
Knowledge Transfer Time-Out
Is your company falling short when it comes to knowledge transfer?
Train to Gain a Recession-Resistant Workforce
What's your best weapon against the possible (increasingly likely) recession?
CEO Focus: Sharpen Your Corporate Vision
Your CEO may need to get his vision checked—his corporate vision, that is.
Who's News in Training: July/August 2008
GAB Robins North America, Inc., a provider of global risk management services, appointed Paula Mayers Styles director of learning and organizational development for North American operations.
Training Partnerships & Alliances
Nokia Siemens Networks implemented the SuccessFactors Performance and Talent Management suite to drive consistency across its global operations.
Training TechTalk: July/August
Tooling U created a mobile training platform.
Training Magazine Institute
Enhance your skills with certificate programs from Training magazine.
Training 2009 Conference & Expo
Training magazine's biggest and brightest event is already underway.
Training's Technology in Action Awards
The second-annual Technology in Action Awards aims to reward organizations that leverage learning technology in a big way.
Spotlight on Success
A compendium of never-before-published Training Top 125 Best Practices and outstanding training initiatives.
Training Magazine's 2007 Industry Report
Training magazine's exclusive analysis of the U.S. training industry.
What's new on ManageSmarter.com



Top Manage Smarter Stories
Drucker's Lost Lesson
August 21, 2008
2008 Gift Card IQ
August 21, 2008
Motivating Change: Maintaining the Sales Advantage
August 21, 2008

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Sales Incentive Programs - Sales Marketing Management Skills - Employee Motivation Articles

Our Editor Suggests
Training Magazine's 2007 Industry Report
August 18, 2008 Training magazine's exclusive analysis of the U.S. training industry.
Incentivemag.com's Question of the Month: August 2008
August 07, 2008 Has your company tried to extend its incentive program(s) to offices in foreign countries?

  
Beyond HR
June 20, 2008 The New Science of Human Capital (Harvard Business School Press, $35)


Beyond Bullsh*t
June 09, 2008 Straight Talk at Work (Stanford Business Books, $24.95)



  
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2nd Annual Brand Building For Banks & Financial Services Conference
Sept. 08 - Sept. 09, 2008
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, IL
With hundreds of financial institutions across North America and similar product offerings rolling out every day, consumers find themselves choosing banking services with nothing more than a gut feeling about a particular brand. In a world where similar bank services are extremely ubiquitous, how can one bank compete with another for customers? The struggle for uniqueness comes with an economic downturn in 2008. The credit crunch coupled with the wave of bank conglomerates will produce an environment in which branding executives will have to prioritize in order to keep their missions on track, their marketing budgets in line, and their customers confident. This premium marcus evans event will explore how to build brand strength through knowledgeable, executive-level speakers, and cutting-edge topics to stay ahead of the competition and increase sales revenues.