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March 30, 2012
6 Management Practices for Affecting Workplace Climate

Many employees put teamwork and recognition at the top of the list of keys to improving workplace climate, but each business climate depends on the goals of the business. Focus on analyzing the kind of climate you need, whether it’s about innovation, customers, or collaboration.

By Maggie Walsh, Ph.D., Vice President and Practice Lead, Leadership for Forum

February 23, 2012
Good Employee Health Leads to Improved Company Performance

Historically, businesses have viewed employee wellness as a way to lower health-care costs. But the rewards of wellness go far beyond reducing the price of employee benefits. If people feel good, they perform better. And if they perform at a higher level, so will your company. Here’s the evidence that shows the direct links between good health and improved company performance.

By Dr. Jack Groppel, Ph.D., Co-Founder, Human Performance Institute, and Vice President, Applied Science and Performance Training, Wellness & Prevention, Inc.

December 9, 2011
Domestic Violence Contributes to Workplace Violence

Employees are at risk for facing workplace violence where they, or their co-workers, are experiencing domestic violence situations. However, there are ways to help those in need and reduce the risk of personally experiencing domestic violence in the workplace.

By Rich Cordivari, Vice President of National Accounts Business Development, AlliedBarton Security Services

Violence in the home can lead to violence in the workplace. Employees are at risk for facing workplace violence where they, or their co-workers, are experiencing domestic violence situations. A violent spouse or significant other can come to the workplace to check up on, harass, threaten, or act out against their partner.

December 5, 2011
Maximizing Learning Transfer

A recent ESI International study shows that organizations estimate a high level of learning transfer to the workplace, but the reality does not bear that estimate out. In response, ESI International took feedback from the survey and added its own client experience to develop a list of the Top 10 best practices for learning transfer.

By Raed S. Haddad, Senior Vice President, Global Delivery Services, ESI International

It’s not just what you know; it’s how you use what you know. Attending a training class without proper post-course knowledge application and integration is a futile, yet common practice. In fact, a recent study shows that organizations estimate a high level of learning transfer to the workplace, but the reality does not bear that estimate out.

September 14, 2011
Vi Changes Its Workforce Culture with Learning Management

Thanks to its creative use of learning management technology, Vi—the owner and operator of older adult living communities—has enjoyed dramatic results: Online course use has grown more than 1,000 percent, learning costs have fallen by 28 percent, and the company has enjoyed a 5.5 percent increase in customer satisfaction.

By Michael Boese, Sr. Vice President, Taleo Corp.

Thanks to its creative use of learning management technology, Vi—the owner and operator of older adult living communities—has enjoyed dramatic results: Online course use has grown more than 1,000 percent, learning costs have fallen by 28 percent, and the company has enjoyed a 5.5 percent increase in customer satisfaction.

September 14, 2011
What Do High-Potential Leaders Want?

Are organizations putting the right resources behind their high-potential programs? Many organizations assume compensation will keep their employees around. However, according to a PDI Ninth House Pulse on Leadersstudy, high-potential talent consider non-tangible elements such as stimulating and engaging work and a belief in the organization’s mission much more important in a job. Smart organizations are looking for new, more innovative ways to keep them engaged and committed to their organization.

By Stu Crandell, Senior Vice President, Solutions Portfolio Group, PDI Ninth House

High-potential leaders provide an impressive impact to their organizations’ bottom line. In fact PDI Ninth House Pulse on Leadersresearch shows that high potentials can provide their organizations with a 20 percent increase in project success, or approximately $25 million in increased revenue.

July 25, 2011
Why Doesn’t Cash Motivate...

If money is the root of all evil, is it also the root of all motivation? When talking about workplace performance and training, the experts’ consensus is a resounding “No.”

By Lorri Freifeld

If money is the root of all evil, is it also the root of all motivation? When talking about workplace performance and training, the experts’ consensus is a resounding “No.”

First, a look at some research:

July 1, 2011
How to ENGAGE and Bring Out the Brilliance in Everyone

We must say goodbye to “sit and git”—the old, misguided learning model so ingrained in our workplace culture—and say hello to ENGAGE. A six-step learning model, ENGAGE is an all-new framework designed to ensure that no learner’s brilliance is left unknown, unnoticed, or untapped. Ready to get started? Here’s how.

By Vicki Halsey, Ph.D., Vice President, Applied Learning, The Ken Blanchard Companies

By all accounts, the corporate training market in the United States is more than $100 billion. Still, according to a recent workplace survey by the American Psychological Association, just 44 percent of working Americans say they are satisfied with their employer’s training and development opportunities.

July 1, 2011
Refocus Your Training on the Basics

Retooling your sales and service processes ensures your people a comprehensive selection of “how should I react in this situation” tools so they can focus on the customer, not on the product. Next, combine this new culture with an ongoing reinforcement and coaching plan that continues to give your staff additional tools they will need to be successful from the “Hello” at the beginning of a relationship to the ending, “Thank you, is there anything else I can do for you?”

By Dave Hamilton, senior vice president for Signature Worldwide

There has been an accelerated increase in consumer expectations the last few years. Yes, today’s economic climate has been a driving factor, but certainly not the only reason our customers now are focused on perceived value. The waste-not, want-not mentality, so visible and practiced by the traditionalist generation that was discarded by following generations, now seems to be the new status quo. It’s been said all things run in cycles.

April 22, 2011
6 Proven Principles of Workplace Learning

These six foundational principles are mission-critical learning and development levers for any business struggling to make heads or tails of the current learning climate. They are ground rules that can be built upon as business scenarios shift.

By Elizabeth Griep, Vice President, Advanced Workplace Learning, The Forum Corp.

Business’ rapid pace and the workforce’s changing face increasingly are altering the way in which we learn on the job, raising new organizational challenges best met by development opportunities based on proven principles of workplace learning.

April 11, 2011
The Science of Career Success

Once employees know what they should do to improve their career and understand how to influence change through engaging all six sources of influence, they are 10 times more successful. The truth is training managers  can help employees get their careers on track simply by understanding how behavior works and helping employees create a multifaceted improvement plan.

 

By David Maxfield, Vice President of Research, and Al Switzler, Cofounder, VitalSmarts

September 10, 2010
Uncertain Times Make Workplace Safety a High Priority

The day-to-day demands of running a business often push disaster management off of many business owners’ radar. Meeting payroll, generating new business, and keeping employees engaged are their primary focus. However, whether it’s preparing for acts of terror or extreme weather, disaster management can’t be ignored.

By Rich Cordivari, Vice President, Learning & Development, AlliedBarton Security Services

July 30, 2010
Women Lead the Way

Much has been said about the hard road faced by women who seek top spots in corporate America. Many point out, for instance, that women executives still often are paid less than their male counterparts, and that they face stereotypes, such as not being tough enough for the job, that the weakestseeming man does not. But despite these (often justifiable) gripes, women are making it to the top of companies. A women's leadership program is a great way to encourage young female talent in your organization-and it's also a great way to find your next star CEO. 

March 1, 2006
Plummeting Prices Create A Huge New Market For Digital Signage

As unlikely as it may seem, one of the more intriguing and glossy displays of digital signage just might reside in the lobby of the Denali Alaska Federal Credit Union in Anchorage

As unlikely as it may seem, one of the more intriguing and glossy displays of digital signage just might reside in the lobby of the Denali Alaska Federal Credit Union in Anchorage

May 1, 2005
The Race for Dealer Loyalty

David Weiss is used to awarding unique incentives to successful salespeople. But one reward requested by an office-product reseller's salesperson takes the cake. When asked what would further motivate this sales star, the rep's answer was, quite simply, a.⻼皺欸/

David Weiss is used to awarding unique incentives to successful salespeople. But one reward requested by an office-product reseller's salesperson takes the cake. When asked what would further motivate this sales star, the rep's answer was, quite simply, a.⻼皺欸/

March 10, 2005
Meeting the press

An effective press conference or media event is really just a multifaceted presentation packaged for journalists - who, for better or worse, are the gatekeepers of corporate messaging. Understanding what reporters want and how to give it to them is only t.⻼皺欸/ࠃ暼療.帉痾Ѐ�涆

An effective press conference or media event is really just a multifaceted presentation packaged for journalists - who, for better or worse, are the gatekeepers of corporate messaging. Understanding what reporters want and how to give it to them is only t.⻼皺欸/ࠃ暼療.帉痾Ѐ�涆