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March 19, 2012
2012 Top Young Trainer Award Winners

Trainingmagazine named the winners of its 2012 Top Young Trainer awards, recognizing the top 40 training professionals age 40 and under. All Top Young Trainer candidates had to be nominated by co-workers or industry peers. All nominators had to submit a nomination form and a resumé for their candidate.

Training magazine named the winners of its 2012 Top Young Trainer awards, recognizing the top 40 training professionals age 40 and under. These executives will be profiled in the May/June 2012 issue of Trainingmagazine and online at www.trainingmag.com, and they will be honored at an awards ceremony in February 2013 at the Training 2013 Conference & Expo, World Disney World Resort, FL.

March 15, 2012
Inspiring Brilliance in Customer Experience

Communications company Everything Everywhere initiated the “Brilliance Program,” which aimed to make it the best-loved communications brand in the industry. How would to achieve this goal? By narrowing the score variations on performance between agents, and ensuring that customers consistently walked away from every transaction feeling loved.

By Nick Lane, Director, Strategy and Planning, Everything Everywhere

February 29, 2012
Training Corporate Workers Like Fighter Pilots

Creating a virtual environment provides context and focus during training that is difficult to achieve using any other method. It’s your best bet for creating aces within your own organization.

By Eric Vidal, Director of Product Marketing, Event Services Business Segment, InterCall

February 20, 2012
Miami Children’s Hospital Puts People First

Miami Children’s Hospital (MCH) faced a steep challenge: a doubling of the demand for talented people in health care coupled with a labor supply that continues to dwindle. The hospital answered that challenge with initiatives that attract, train, and retain the kind of talented people the organization needs to lead it into the future.

By Margery Weinstein

With the health-care industry currently the largest employer in the United States and its labor market expected to achieve a 49 percent growth in the next five years, Miami Children’s Hospital (MCH) faced a steep challenge: a doubling of the demand for talented people in health care coupled with a labor supply that continues to dwindle. The hospital answered that challenge with initiatives that attract, train, and retain the kind of talented people the organization needs to lead it into the future.

December 19, 2011
Events to Remember

Business leaders often attend a professional development seminar, write down some notes in a binder, put it on a shelf when they return to the office, and get back to the daily grind. JP Horizons finds ways to connect peers, teach valuable lessons, and work with event participants to develop realistic plans for applying the lessons they learned.

By Kristen Coulter, Director of Communication, JP Horizons

Business leaders often attend a professional development seminar, write down some notes in a binder, put it on a shelf when they return to the office, and get back to the daily grind. It’s a situation that costs companies money without producing many results.

November 29, 2011
Making It Stick

How can educators possibly keep training consistently interesting or make relevant connections to each individual in the classroom every 15 to 30 seconds? The only viable answer is effort—curricula built primarily around engaging students through a deliberate difficult practice methodology.

By Kevin R. Glover, M.S., M.Ed., Vice President, Corporate Communications, Clinical Education and Sales Training, and Connie Murray, R.D., M.Ed., Director of Clinical Education and Sales Training at B. Braun Medical Inc.

November 17, 2011
Insightful Ethics Training Can Be a Game Changer

With a tone at the top that reinforces the importance of a strong ethical culture, and employees who have participated in relevant and engaging ethics training, companies can take a significant step toward greater profitability and long-term success.

By Pat Quinn, Managing Director, and Pamela Verick, Director, Protiviti Inc.

During prosperous economic times, ethical business principles may be overlooked when the next moneymaking deal seems right around the corner. When cash is flowing, few extol the virtues of a strong corporate culture and how it contributes to long-term business success. Yet, many learn in hindsight the value of these principles.

November 15, 2011
Re-Inventing Learning at Whirlpool University

Whirlpool University leveraged the opportunity of marketplace-driven circumstances to create the “Closed Loop Learning Method.” This method integrates: the power of the online learning environment, face-to-face classroom, application of skills, and the employee’s manager.

By Tamara Patrick, Director, Whirlpool University

October 28, 2011
Mobile Apps and Training

We asked 2,793 recent training participants about the use of mobile devices and apps in the workplace. Of our respondents, 42 percent said they used mobile apps at least sometimes to very often with training. And nearly half of the respondents had downloaded a mobile app to improve their job performance—even though their employer did not require it.

By Mark Scullard, Director, Research, and Jeffrey Sugerman, President and CEO, Inscape Publishing

October 7, 2011
Dawn of the Social Cyborg

Think of the Social Cyborg as a human-computer hybrid that belongs to a socially networked hive. Then think about the implications for talent development of this new species in the workforce.

By Joe Campbell, Director of Global Talent Development, Nike Retail, and William Finegan, VP, Knowledge Management Solutions, General Physics Corporation, written exclusively for Trainingmagazine

October 7, 2011
Last Word: The Electronic Brick Wall

Technology allows us to be more productive and, potentially at least, more profitable. The dark side of technology is the electronic wall that has grown brick by brick over the last 20 years. As more and more technical opportunities arise that allow workers to communicate without being “face to face,” people are learning less and less about how to communicate effectively.

By Peter Post, Director, The Emily Post Institute

It’s happened over and over again:

October 7, 2011
Soapbox: iPad Takes on Sales Mission

Cognizant created a learning application—the iPad Sales GYM application—based on the principles of collaborative learning with a focus on performance enhancement.

By Sairaj Vaithilingam, Director, Content and Design Services, and Ramanathan Srinivasan, Senior Consultant, Learning Solutions Group, Cognizant Learning Solutions Group

Why can’t I learn what I want, when I want? This is a common question posed by the sales personnel at Cognizant.

With the company growing at an industry-leading clip and expanding its workforce,

June 17, 2011
The Saga of Developing the Sage on the Stage

How can managers ensure their Subject Matter Experts (SMEs) will perform well as instructors? Beginning with the hiring process, SMEs who apply for training positions should undergo a two-part hiring interview. The first part being the standard meet-and-greet, qualifications review, questions and answers, and so on. The second portion of the interview should require that the applicant conduct a 10- to 15-minute presentation on a prearranged topic.

By Jack P. Macfarlane, director, Aviation Maintenance campus, San Joaquin Valley College

May 20, 2011
Resilience: The Foundation of Organizational Success

Scientific evidence supports the fact that to be fully effective, employees need greater soft skills to complement and enhance their hard skills. Becoming more resilient is the soft skill at the very foundation of all other work activity. Discover the seven pillars that serve as the gateway to resilience training.

By Jim Hornickel, Director, Training & Development, Bold New Directions

March 24, 2011
Employee-Powered PR

Part of the results your employees achieve comes from their ability to effectively—and consistently—communicate your brand to customers. Here, Grant Thornton offers a case study on public relations and image training for non-public relations specialists.

By Margery Weinstein

March 15, 2011
Training magazine Names 2011 Top Young Trainers
Trainingmagazine named the winners of its 2011 Top Young Trainer awards, recognizing the top 40 training professionals age 40 and under. These executives will be profiled in the May/June 2011 issue of Trainingmagazine and online at www.trainingmag.com, and they will be honored at an awards ceremony in February 2012 at the Training 2012 Conference & Expo in Atlanta, GA.
Minneapolis (March 16, 2011)–Trainingmagazine named the winners of its 2011 Top Young Trainer awards, recognizing the top 40 training professionals age 40 and under. These executives will be profiled in the May/June 2011 issue of Trainingmagazine and online at www.trainingmag.com, and they will be honored at an awards ceremony in February 2012 at the Training 2012 Conference & Expo in Atlanta, GA.
October 1, 2010
Are You LinkedIn?

Professional connections can win you a job. It turns out they also can win your employees a top-notch learning organization. Find out how four Training Top 125 winners are making the most out of social networking.

By Margery Weinstein

February 10, 2005
What are they thinking?

All presenters crave audience feedback. Fortunately, recent advancements in audience-response technology offer increasingly creative ways for a presenter to get inside the heads of audience members - and in ways a show of hands simply can't.

All presenters crave audience feedback. Fortunately, recent advancements in audience-response technology offer increasingly creative ways for a presenter to get inside the heads of audience members - and in ways a show of hands simply can't.

October 1, 2004
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October 1, 2004
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but the term HD means different things to different people, and it's not at all clear what the practical advantages to using HD in the business world might be. Not yet, anyway.EVERYWHERE YOU TURN THESE DAYS PEOPLE ARE TALKING ABOUT HIGH-DEFINITION VIDEO, OTHERWISE KNOWN SIMPLY AS HD. BUT SCARCELY ANYONE STOPS TALKING LONG ENOUGH TO LEARN PRECISELY WHAT HD IS (AND ISN'T), OR TO CONTEMPLATE WHETHER THERE ARE ANY PRACTICAL REASONS FOR INVESTING IN THE EQUIPMENT AND KNOW-HOW NECESSARY TO CREATE AND DISPLAY HD CONTENT, ESPECIALLY IN THE WORKPLACE.

June 4, 2003
Perfect practice

"If only I'd had more time to practice," goes the common post-presentation lament. But, as Dave Zielinski reports, the difference between a mediocre presentation and a memorable one is more a function of how you practice, not how much.

If you're like many presenters, the end of a presentation signals the start of your brilliant hindsight. If only I hadn't stumbled over that key phrase. If only I had handled that question a bit more deftly or found more compelling data to support my message. And of course, one of the most common post-presentation laments, if only I'd had more time to practice.

The truth is, no amount of preparation time is enough. Allot one month to develop and practice for a big presentation and in the post-mortem, you wish it would have been two.

June 4, 2003
Perfect practice

"If only I'd had more time to practice," goes the common post-presentation lament. But, as Dave Zielinski reports, the difference between a mediocre presentation and a memorable one is more a function of how you practice, not how much.

If you're like many presenters, the end of a presentation signals the start of your brilliant hindsight. If only I hadn't stumbled over that key phrase. If only I had handled that question a bit more deftly or found more compelling data to support my message. And of course, one of the most common post-presentation laments, if only I'd had more time to practice.

The truth is, no amount of preparation time is enough. Allot one month to develop and practice for a big presentation and in the post-mortem, you wish it would have been two.

June 1, 2003
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All abuzz about buzzwords

All abuzz about buzzwords

December 1, 2002
Tiny cameras

According to Michelle Slaughter, director of digital photography trends service at InfoTrends, the miniaturization of storage (e.g.

According to Michelle Slaughter, director of digital photography trends service at InfoTrends, the miniaturization of storage (e.g.

November 1, 2002
What the wave of wireless projectors means to you

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