Content about Verizon Communications

February 20, 2012
Verizon’s New Number is 1

One may be the loneliest number, but Verizon isn’t complaining. After appearing five times in the Top 10 over the last six years, the telecommunications company captured the No. 1 spot on the Training Top 125 for the first time in 2012.

By Lorri Freifeld

One may be the loneliest number, but Verizon isn’t complaining. After appearing five times in the Top 10 over the last six years, the telecommunications company captured the No. 1 spot on the Training Top 125 for the first time in 2012.

Despite a relatively flat training budget and a work stoppage that resulted from the expiration of union collective bargaining agreements, Verizon remained steadfast in its commitment to effective training tied to corporate strategic goals—and had the results to show for it.

February 1, 2009
SCC Soft Computer

"Training initiatives are not done unless there is a business reason to do it," she says. "When we get contacted to do something, we ask, 'which of our key performance indicators it's designed to move,' 'what results we expect,' and 'how will it affect our customers?' Then we make the decision of how to support it from a training perspective."

"Training initiatives are not done unless there is a business reason to do it," she says.