Content about Telephony

October 4, 2010
Call Center Today Launches 24-Hour Training Marathon

Call Center Today will host its first 24-hour Training Marathon, a series of call center learning Webinars, beginning Tuesday, October 26, at 8:00 a.m. EST. The first Training Marathon is focused on customer service for call center trainers and managers.
 

Call Center Today will host its first 24-hour Training Marathon, a series of call center learning Webinars, beginning Tuesday, October 26, at 8:00 a.m. EST. The first Training Marathon is focused on customer service for call center trainers and managers.

For 24 straight hours, Call Center Today’s consulting team will lead participants from across the globe in 24 customer service training sessions. At the top of each hour, a new 30-minute training session will begin, followed by 30 minutes of questions and answers with Call Center Today team experts.

December 1, 2002
Videoconferencing

Better-looking images Improved compression technologies have all but eliminated the herky-jerky videoconferences of yore, and better syncing of sound and video also provides more natural interaction among meeting participants.

Better-looking images Improved compression technologies have all but eliminated the herky-jerky videoconferences of yore, and better syncing of sound and video also provides more natural interaction among meeting participants.

July 1, 2002
case studyVideoconferencing in the house

As the U.S. Congress' largest committee, the House Committee on Transportation and Infrastructure deals with a wide range of issues — everything from freeway congestion to invasive aquatic species to airline gun regulations.

As the U.S. Congress' largest committee, the House Committee on Transportation and Infrastructure deals with a wide range of issues — everything from freeway congestion to invasive aquatic species to airline gun regulations.

September 1, 2001
Pros and Cons of IP and ISDN for videoconferencing

A side-by-side comparison of two data-transmission protocols for videoconferencing: IP (Internet Protocol) and ISDN (Integrated Services Digital Networks).

A side-by-side comparison of two data-transmission protocols for videoconferencing: IP (Internet Protocol) and ISDN (Integrated Services Digital Networks).

August 1, 2001
Boardroom-quality audio

Building on its AP800 audioconferencing system, Gentner Communications' XAP 800 system includes such features as noise cancellation, macros, configuration presets, Gentner's proprietary Distributed Echo Cancellation technology and automatic level control .⻼皺欸/ࠃ暼療.帉痾Ѐ�涆醿焷䀹ퟤ૩欸/縨૩蠏焸膿焸蕑焸૩ۘ૪蠏焸ی૪纗焸ۘ૪軸焽ퟤ૩舸焸塰焽絑焸ퟤ૩絛焸絪焸䀹猦W. .ၵ瘲,惘ᤛ䐺痾暼療惘ᤛ. 惘ᤛà㺣痾惘ᤛ€䀹惜ᤛ€䂇痿惜ᤛѵ惜ᤛ㷄痿惜ᤛ�૩塞Itemݜ૪Count﫬濾愌ᤛ휴ઃ惜ᤛઃ앮痿휸ઃ廃难潩焸૩ݜ૪焽ی૪ઃ祿䀹焹Ӷ﫜⿌ƒ焽ی૪犮Wݜ૪娼û籠﫜若猄W璉靖猧W璉䒐ˋ﫜⿌ƒ猦W献W䒐ˋ﫴⾴ƒtЉ࢓鳄ѵ޻瘋

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June 1, 2000
Conferencing & Learning: Set-top videoconferencing

Demand for set-top videoconferencing units is going to drive the videoconferencing market in the next few years. And as soon as those perpetual bandwidth and protocol issues are resolved, the

Demand for set-top videoconferencing units is going to drive the videoconferencing market in the next few years. And as soon as those perpetual bandwidth and protocol issues are resolved, the

June 1, 2000
Videoconferencing

Being able to look someone in the face when you're talking to him is the surest way to get your meaning across. Even if that face is appearing on your video monitor, it's difficult to miss a yawn, rolling eyes or a look of confusion. That's part of the be.⻼皺欸/ࠃ暼療.帉痾Ѐ�涆醿焷䀹ퟤ૩欸/縨૩蠏焸膿焸蕑焸૩ۘ૪蠏焸ی૪纗焸ۘ૪軸焽ퟤ૩舸焸塰焽

Being able to look someone in the face when you're talking to him is the surest way to get your meaning across. Even if that face is appearing on your video monitor, it's difficult to miss a yawn, rolling eyes or a look of confusion. That's part of the be.⻼皺欸/ࠃ暼療.帉痾Ѐ�涆醿焷䀹ퟤ૩欸/縨૩蠏焸膿焸蕑焸૩ۘ૪蠏焸ی૪纗焸ۘ૪軸焽ퟤ૩舸焸塰焽