Content about Telecommuting

August 29, 2011
Revising HR Outsourcing Contracts

The first wave of HR Business Process Outsourcing (BPO) began to swell more than seven years ago. Today these multi-purpose contracts, which typically last between five and seven years, are beginning to expire in substantial numbers. HR leaders must be sure they understand new technologies, processes, and suppliers before renegotiating an outsourcing deal.

By Diane Youden, Principal in PwC’s People & Change Practice

It is hard to imagine how far HR Outsourcing has come over the last decade. The rapid evolution of technology and the surge of global development present HR executives with new challenges in moving their companies forward. In today’s business climate, HR leaders need strategic servicing solutions, right-sized HR functions, and up-to-date workforce research if they hope to engage employees in pivotal roles.

August 16, 2011
How to Make the Telework Model Work

According to a recent Microsoft survey of more than 4,500 U.S. information workers, more than half reported that their companies have a formal telework policy. Many companies are hesitant to explore this seemingly revolutionary style of contact center management. The key to success is having the right IT infrastructure, technology, training platform, and employee forecasting/scheduling tools.

By Rob Duncan, COO, Alpine Access, and Simon Angove, CEO, GMT Corporation

July 26, 2011
Managing and Maximizing Flex Work

State Street’s Flex Work Program has evolved from a disparate collection of employee-initiated arrangements into a proactive, manager-initiated program supported by an array of tools, technologies, and resources.

By Mike Scannell, SVP, and Maia Germain, VP, State Street

July 25, 2011
A Minute Can Win It

You want your employees to be happy, so you reward them with raises and incentives when they do well. But can you also offer them more freedom in determining their work schedules without sacrificing productivity?

By Margery Weinstein

October 11, 2010
The New HD-Face of Citrix

Citrix Online unveiled HDFaces, a high-definition video conferencing technology for its Web conferencing products, GoToMeeting, GoToWebinar, and GoToTraining. HDFaces features the new Citrix Multistream HD technology, which enables all participants to view up to six high-resolution video conferencing streams in a high-definition session for a total maximum resolution of 1920p x 960p, and allows participants to view video and the presenter’s shared desktop in the same screen.

Citrix Online unveiled HDFaces, a high-definition video conferencing technology for its Web conferencing products, GoToMeeting, GoToWebinar, and GoToTraining. HDFaces features the new Citrix Multistream HD technology, which enables all participants to view up to six high-resolution video conferencing streams in a high-definition session for a total maximum resolution of 1920p x 960p, and allows participants to view video and the presenter’s shared desktop in the same screen.

Other key features of HDFaces include:

June 1, 2000
Videoconferencing

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