Content about Technology

April 10, 2013

While some gains have been made with regard to high-potential (HiPo) identification and compensation, most companies struggle to provide impactful development programs that help anchor employees to the organization. The key is to revamp the talent management philosophy to be transparent and align purpose and process.

By Tim Toterhi

March 14, 2013

Discover believes development planning is core to its business, and, therefore, it is part of Discover’s company-wide People Goal that each employee should be able to describe the one to two development priorities they are working on. The process starts at the top with each member of the executive committee completing a 360-degree assessment.

Edited by Margery Weinstein

Discover Financial Services describes its strategy for development as “comprehensive and across all levels of the organization.” It is driven directly from Discover’s company-wide People Goal:

Increase employee development and engagement while retaining top performers.

March 6, 2013

Imagine your mission for 2013 is to expand your corporate e-learning and training programs to include employees in Mexico and French-speaking Canada. Reproducing your training program from scratch in Spanish and French would be too costly. You have at least two other options to consider: voiceover and subtitling. An understanding of the technical process, advantages, and drawbacks of each technique will empower you to make an informed choice. 

By Ora Solomon, Vice President of Sales and Operations

Imagine you just had a meeting with your company’s chief learning officer. Your mission for 2013: Expand your corporate e-learning and training programs to include employees in Mexico and French-speaking Canada. And to really keep you on your toes, your CLO has given you only one month to develop and initiate your localization strategy.

February 8, 2013

The time finally has arrived for technology to leave its mark on leadership training and development. The reasons? Costs, demographics, and the advent of the algorithm.

By Charlotte Jordan, President, The Marcus Buckingham Company

January 28, 2013

Community investment and volunteering have been embraced by companies as the right thing to do and are an integral part of corporate social responsibility programs. However, the benefits to the company and employees also should be considered, especially as it relates to engagement, professional growth, and development.

By Melanie Holmes, Vice President, World of Work Solutions, ManpowerGroup

January 28, 2013

By articulating your company’s corporate brand, opportunity, purpose, and growth culture, there is a greater likelihood that you will have an edge on producing—and keeping—leaders who are globally oriented and wise in the ways of business. As such, you must promote the proper educational and talent development measures in your company to prepare for the next wave of change these growing, emerging market economies will bring.

By Frank Waltmann, Ph.D., Head, Corporate Learning, Novartis

The business environment in emerging markets for the next 10 to 20 years will be challenging due to talent shortages and fierce competition for competent, trained employees. A strong leadership brand may be just the elixir as data continues to show talent looks for, and places a high value on, personal and professional growth when choosing where to build a career.

November 13, 2012

CPP provides a leadership development program for the San Francisco Child Abuse Prevention Center’s new management team. Utilizing four of CPP’s assessments, team members gained a deeper understanding and appreciation of their interpersonal needs, strengths, and areas of potential improvement; a clearer articulation and communication of the organization’s vision; and improved conflict management.

By Dr. Sarita Bhakuni, CPP Consultant

When Katie Albright became the new executive director of the San Francisco Child Abuse Prevention Center (SFCAPC) four-and-a-half years ago, she knew the first step toward getting the organization to function more effectively was implementing a major restructuring initiative. She formed a new leadership team composed of members with various levels of tenure and experience and positioned them to help the formerly small grassroots organization, which had transformed into a larger, more complex entity, perform in a more efficient manner.

November 12, 2012

After 15 years of e-learning shaped largely by a technology known as the Sharable Content Object Reference Model, or SCORM for short, 2012 has been a year of learning technology radically affected by a technology called the Experience API and commonly referred to as “Tin Can.” Here’s an explanation of what it is and how it will affect your work as a training professional.

By Dr. Kristy Murray, Director, ADL Initiative, and Aaron E. Silvers, Community Manager for ADL and a contractor with Problem Solutions

November 9, 2012

Social networking’s impact on learning is unfolding faster than ever. It’s time to embrace the online world and leverage it within your organization. Knowledge is everywhere and social media can take you to it. With familiarity, you will find that social media is the stepping-stone to endless great connections that are effortless to sustain.

By Michel Koopman, CEO, getAbstract.com

Social networking within organizations has risen so quickly it is now standard practice. Smart companies use it to facilitate and encourage the internal exchange and social learning needed to remain competitive and profitable.

October 25, 2012

For employees, the top two factors to improving job satisfaction are career development opportunities and training, and “more opportunities to do what I do best.” Indeed, employees believe that greater resources, development and training opportunities, specific feedback, and clarity around organizational needs and goals would increase job satisfaction, according to Blessing White’s 2011 Employee Engagement Report.

Meeting the staffing challenges of the future is paramount for any organization. In the current business environment, we’ve heard a lot about unemployment and jobs not being available, but as the economy continues to recover, the next challenge for companies is going to be the widening talent gap and changing workforce demographics before a possible war for talent begins.

September 28, 2012

Here are two case studies that illustrate how Minneapolis-based Medtronic, Inc., a provider of medical technology uses simulations from two different technology providers in two very different parts of its business—but with the same superlative results.

By Margery Weinstein

When Medtronic, Inc., a Minneapolis-based provider of medical technology, needed a way to give high-potential employees a sense of teamwork under pressure, it turned to simulation technology. The company incorporated a team-based leadership simulation from Enspire Learning into its Emerging Leader Program (ELP) that creates insights on personal leadership styles. It also allows emerging leaders to practice cross-functional teamwork that deals with ambiguity under time pressure, communication across the enterprise, and making strategic trade-offs.

September 28, 2012

What if you lack the funds, time, and software to produce a multimedia training extravaganza…but you want the excitement of a video game for your learning program? An engaging onsite simulation can be created with a cell phone attached to a talented actor and a solid storyline.

By Tita Beal

What if you lack the funds, time, and software to produce a multimedia training extravaganza…but you want the excitement of a video game for your learning program? An engaging onsite simulation can be created with a cell phone attached to a talented actor and a solid storyline.

The Training Need

September 3, 2012

To meet the challenge of promoting talented employees spread out across North America, Edward Jones developed and operates the Leadership Development Center (LDC), which assesses and develops financial advisor leadership candidates and current leaders. LDC workshops held at Edward Jones’s own training facility help financial advisors improve skills for roles they have now and prepare some for greater responsibilities.

By Margery Weinstein

July 26, 2012

Engaging and inspiring a workforce starts at the heart of the matter: your company’s goals. If an organization has a mission that engages and inspires the right employees, it can transform the company culture, and those effects will reverberate through how the company does business and deals with clients.

Every company wants their workers to be engaged, inspired, and working toward a common goal. But not every company has a plan for making that happen. An engaged and inspired workforce inspires people to work for your company, do business with your employees, and buy your products. How does an organization set itself apart as a place where people want to work and that people want to work with?

June 5, 2012

In the beginning, emerging leaders at Chick-fil-A would work diligently to pay attention to what more seasoned leaders said and did. And when senior leaders saw a young person exhibiting leadership tendencies, they would move to help them grow. But as the company grew, it realized it had outgrown the “emerging leaders should pay attention” phase. So began a leadership development journey that continues today.

By Mark Miller, VP, Organizational Effectiveness, Chick-fil-A

I’ve been selling chicken for more than 30 years and in the training profession for just over a decade. However, throughout my career, the question of leadership development has been ever present.

In the early days, we had a sophisticated process for leadership development. I call it emersion and osmosis. It was built on two tenants:

May 29, 2012

Developing your leaders to successfully negotiate the daily challenges of doing business has never been more critical and necessary—or more difficult. Here are a few keys to enabling your leaders to embrace new solutions and propagate them throughout the workplace.

By Brian Fishel, Chair, Best Practice Institute’s Senior Executive Board,and Louis Carter, Founder and CEO, Best Practice Institute

Developing your leaders to successfully negotiate the daily challenges of doing business has never been more critical and necessary—or more difficult. Here are a few keys to enabling your leaders to embrace new solutions and propagate them throughout the workplace.

May 29, 2012

Even with limited resources, you can provide effective leadership training for your team, says Mike Noble, managing partner at Camden Consulting Group.

Even with limited resources, you can provide effective leadership training for your team, says Mike Noble, managing partner at Camden Consulting Group. Here’s how:

May 1, 2012

One learning and development professional’s journey as a trainer and tips on the importance of investing in your own learning and development.

By Aimee Windmiller-Wood, SVP, Training and Program Development, Fierce, Inc.

I am a lifelong learner, as many of us drawn to the training profession are. When you are responsible for training and developing others, it is vital that you continue to invest in your own learning and development. In my journey as a trainer, I’ve continuously learned and honed many skills that have positively affected both my career and the careers of others.

April 30, 2012

When a SWOT analysis at GAI Consultants concluded that it lacked the leadership development and succession planning necessary to sustain future growth, it was a wake-up call to institute an intentional, sustaining commitment to the staff, the company, and the future. A corporate Leadership Development Program was launched in less than a year with courses for all levels developed as pilot programs.

By David A. Mollish, MBA, CHRO, and Diane B. Landers, Ph.D., VP/CMO, GAI Consultants

In today’s turbulent economy, a genuine investment in the excellence of an organization’s people can generate a competitive advantage for the future. The evident benefits of a continuous Leadership Development Program (LDP) are three-fold.

March 30, 2012

Many employees put teamwork and recognition at the top of the list of keys to improving workplace climate, but each business climate depends on the goals of the business. Focus on analyzing the kind of climate you need, whether it’s about innovation, customers, or collaboration.

By Maggie Walsh, Ph.D., Vice President and Practice Lead, Leadership for Forum

March 30, 2012

Avoidance—and even outright denial—of the need to make corporate culture development a “Mission Critical Objective” lies in five common myths that destroy the impetus for any organized effort to create, build, and nurture a winning corporate culture.

By Joseph Gianni, President and CEO, 2logical

Few would deny the majestic power of a winning corporate culture. When the odds are stacked against the success of a mission critical corporate objective, a strong corporate culture can persevere through all kinds of challenges and setbacks—and make, well, even the impossible…possible.

Even in the most turbulent market conditions, a strong corporate culture can shorten the recovery time from minor or major setbacks by as much as tenfold, when compared to an organization lacking the “right stuff.”

March 27, 2012

The Department of Labor projects that by age 32, today’s young adults will have had approximately eight jobs, an average of about 1.5 years at each company. Here are best practices Ambius employs to attract and retain Gen Y/Millennial workers while honoring and empowering its Gen X and Boomer employees.

By Jeff Mariola, President, Ambius

 “All Baby Boomers who grew up during the period between 1946 and 1964, are afraid of technology.” “Gen Y/Millennials (born between 1982 and 2001) don’t want to work hard.” Have you heard these stereotypes? As a “Boomer” who oversees thousands of people in North America and Europe, I believe there are inherent challenges in managing divergent generations of colleagues, but the opportunities for growth and renewal are far greater.

March 27, 2012

One of the most common ways to reinforce key content is to make it available in a bite-sized format that’s easy for participants to review, useful for managers to reinforce, and easy to integrate as pre-work into related programs.

By Kendra Lee

When we as trainers create training, it’s not enough to just deliver it. If we want to make it stick, we need strategies to cement the content long after the program appears to be over.

One of the most common ways to reinforce key content is to make it available in a bite-sized format that’s easy for participants to review, useful for managers to reinforce, and easy to integrate as pre-work into related programs.

March 27, 2012

If your company’s sales training program isn’t in tune with the organization’s culture, history, and preconceived notions, it may bring polite nods but deliver little else. Here are five aspects that can’t be overlooked.

By Ken Wax

My recent article explored “10 Reasons Why Training Salespeople Is Different and What You Can Do About It” (http://trainingmag.com/article/yes-salespeople-are-different%E2%80%94and-so-training-them). It showed why the very nature of their work makes them different than most other groups.