Content about Question

January 27, 2012
Digging Deeper: Measuring the Success of Your eLearning Program

One noteworthy conversation from a week of discussion on Training’s LinkedIn Group.

 

Thanks to Brenda Quinney (Sales Training Manager at RSA) for this thought-provoking question, and to our LinkedIn Group members for their insightful answers.

Q: How do you measure the success of your elearning program? Do you survey your learners? What questions do you ask?

 

January 24, 2012
Q&A: Getting the Questions You Want

In the right circumstances, Q&A following a presentation or class can provide an opportunity for you to clarify complex ideas or expand on issues of particular relevance for your audience. Here’s how to make the most of these sessions and get the types of questions you want.

By Matt Abrahams, Co-Founder and Principal, Bold Echo Communications Solutions

The sound of silence… that uncomfortable lull at the end of your presentation when you ask for questions, and it takes a moment or two for someone to get up the nerve to speak.

October 4, 2010
The Professional’s Guide to Asking Questions

Asking the right kindof question at the right time can get people to listen to you, when they wouldn’t otherwise want to. Learn to ask the right questions, and you can turn a negative situation into a positive one.

By Michael Lovas and Pam Holloway

So the first question in this article about asking questions has to be: “Why Use Questions?”

You want to use questions because they work! Plus, the person who asks the questions controls the situation—and this is true whether you’re a trainer, a salesperson, a manager, etc.

May 22, 2008
Five Things Not to Do in Front of an Audience

Audiences don't usually throw tomatoes or pound their shoes on the table in response to a bad presentation. But they do respond in more subtle ways: they don't buy your product, they don't sign up for your cause and they won't refer you.

Audiences don't usually throw tomatoes or pound their shoes on the table in response to a bad presentation. But they do respond in more subtle ways: they don't buy your product, they don't sign up for your cause and they won't refer you.

July 25, 2006
Seven Steps to a Successful Murder Board

In a previous article, I described the Murder Board, a rigorous simulation that allows presenters to hone speaking skills and anticipate questions and objections. I compared it the pilot's flight simulator in that it provided the presenter the opportunity to make mistakes when they don't count.

A seven-step process to ensure a productive Murder Board

October 1, 2001
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"How ya doing?" and "How about this weather?" are common questions, but not exactly the kind that should be asked to help booth staff learn about a visitor's needs or qualify him as a potential customer.

"How ya doing?" and "How about this weather?" are common questions, but not exactly the kind that should be asked to help booth staff learn about a visitor's needs or qualify him as a potential customer.

October 1, 2001
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"How ya doing?" and "How about this weather?" are common questions, but not exactly the kind that should be asked to help booth staff learn about a visitor's needs or qualify him as a potential customer.

"How ya doing?" and "How about this weather?" are common questions, but not exactly the kind that should be asked to help booth staff learn about a visitor's needs or qualify him as a potential customer.

Margit Weisgal, Sextant Communications president, suggests staff members start by asking a few of these basic questions:

What do you do for the company? That lets the staff member know whether the person is a decision-maker who can write a check.