Content about Person Relation

March 13, 2012
Case Study: New Hire Scorecards at Discover Financial Services

Some organizations need specific scorecards that focus on the performance of an individual training program and the performance of learners as they make the transition from the classroom to the workplace. That’s the situation faced by the Training Center of Excellence at Discover Financial Services for the New Hire Program in its call centers. This case study describes that challenge and the solution the training team at Discover devised.

As balanced scorecards have become increasingly common tools used to manage entire businesses, many training and development professionals have tried to adapt them for use in our profession. For example, ASTD developed its Workplace Learning and Performance Scorecard in 2006, and Ajay Pangarkar and Teresa Kirkwood published their Trainer’s Balanced Scorecard in 2009.

February 17, 2012
New Article: What’s an LMS? Part 2

Lessons learned about Learning Management System implementation, software training, internal marketing, and user adoption from the Training & Organizational Development manager at Multi-Chem.

 

By Glenn Drysdale, Training & Organizational Development Manager, Multi-Chem

February 17, 2012
What’s an LMS? Part 2

Lessons learned about Learning Management System implementation, software training, internal marketing, and user adoption from the Training & Organizational Development manager at Multi-Chem.

By Glenn Drysdale, Training & Organizational Development Manager, Multi-Chem

Recently, I embarked upon an adventure: implementing the first Learning Management System (LMS) in our company. The first article (http://trainingmag.com/article/what%E2%80%99s-lms-part-1) looked at identifying needs, making the business case, choosing a vendor, and obtaining senior leadership buy-in. Here in Part 2, we look at implementation, software training, internal marketing, and user adoption.

February 10, 2012
What’s an LMS? Part 1

Recently, a Training & Organizational Development manager implemented the first Learning Management System (LMS) in his company, Multi-Chem. He says it has been a rewarding venture, providing functionality the company has needed for some time. The experience yielded many lessons that might be helpful for others. Here are some of the lessons he learned along the way.

By Glenn Drysdale, Training & Organizational Development Manager, Multi-Chem

Recently, I embarked upon an adventure: implementing the first Learning Management System (LMS) in our company. It has been a rewarding venture, providing functionality we have needed for some time. The experience yielded many lessons that might be helpful for others. Here are some of the lessons we learned along the way.

November 23, 2011
Last Word: Remember When

Trainingmagazine graciously asked me to write the final Last Word column for 2011 in view of my 50-plus years as a training professional, my creation of the Four Levels of Evaluation, and my recent
retirement. Much has happened through these last 50 years.

By Don Kirkpatrick

Trainingmagazine graciously asked me to write the final Last Word column for 2011 in view of my
50-plus years as a training professional, my creation of the Four Levels of Evaluation, and my recent
retirement. Much has happened through these last 50 years.

July 25, 2011
Training Today: Father of the Four Levels Retires

After creating the Four Levels of Evaluationmore than 50 years ago, Don Kirkpatrick recently announced his retirement. His “swan song” took place the end of May in Orlando at the ASTD national conference when he conducted his final workshops on the four levels. He reminisces with Training about the evolution of the four levels.

After creating the Four Levels of Evaluation more than 50 years ago, Don Kirkpatrick recently announced his retirement. His “swan song” took place the end of May in Orlando at the ASTD national conference when he conducted his final workshops on the four levels. He reminisced with Training about the evolution of the four levels:

July 1, 2011
The Story of The Four Levels of Evaluation

Can you believe Don Kirkpatrick’s four articles on Reaction, Learning, Behavior, and Results were first printed in a trainingjournal more than 50 years ago? Immediately, they began to get the attention of training people. Some called them the “four levels,” while others named them the “Kirkpatrick Model” for evaluating training programs. Kirkpatrick actually had not called them either one.

By Don Kirkpatrick

Can you believe my four articles on Reaction, Learning, Behavior, and Results were printed in ASTD’s Training & Developmentjournal more than 50 years ago? Immediately, they began to get the attention of training people. Some called them the “four levels,” while others named them the “Kirkpatrick Model” for evaluating training programs.

I had not called them either one. They were based on my 1954 dissertation for my Ph.D. at the University of Wisconsin and research I had done between 1954 and 1959.