Content about Person Education

March 1, 2012

Tapping the resources and expertise of California Polytechnic State University (Cal Poly), The UPS Store created a hands-on training program to help its nationwide franchise network say, “We can print that.”

By Marianne Hamilton,Training and Development Manager, The UPS Store network

When the franchisor of The UPS Store decided to grow its business printing services, it knew it needed a training curriculum for its franchisees that was consistent, scalable… and convincing.

March 1, 2012

Tapping the resources and expertise of California Polytechnic State University (Cal Poly), The UPS Store created a hands-on training program to help its nationwide franchise network say, “We can print that.”

 

By Marianne Hamilton,Training and Development Manager, The UPS Store network

When the franchisor of The UPS Store decided to grow its business printing services, it knew it needed a training curriculum for its franchisees that was consistent, scalable… and convincing.

February 13, 2012

Don’t just follow the Levels 1-4 of the traditional analysis model—wield them.

 

Training 2012 Conference & Expo speaker Laurie Bassie explains how to hone Levels 1-4 in the traditional analysis model.

January 6, 2012

Teresa Amabile and Steven Kramer, authors of “The Progress Principle,” have been studying what they call inner work life—the confluence of emotions, perceptions, and motivations that occur continually throughout the workday. When inner work life is positive, people feel happy, have positive perceptions of their work and those they work with, and are highly motivated by the work itself. In their quest to find the forces that rule inner work life, the authors discovered that lower-level, local leaders —such as team leaders—can be surprisingly powerful.

By Teresa Amabile and Steven Kramer

January 4, 2012

Few innovations from a best practice study are transferable from one person to another, even though they all came from top performers doing the same job, at the same level, in the same organization, discovered Marcus Buckingham, author of “StandOut: The Groundbreaking New Strengths Assessment From the Leader of the Strengths Revolution.”

By Marcus Buckingham

January 3, 2012

The time has come for a new, integrated model for corporate learning. Technology should provide a platform for seamlessly delivering carefully selected, timely, role-appropriate learning opportunities at the right point in career development. Learner needs must drive the LMS, not the other way around.

By Chris Frederick Willis, CEO, Media 1

December 27, 2011

Contrary to popular belief, happiness actually is the precursor to success, not merely the result, says Shawn Achor, author of “The Happiness Factor. And happiness and optimism actually fuel performance and achievement—giving people the competitive edge he calls the Happiness Advantage.

By Shawn Achor

If you observe people around you, you’ll find most individuals follow a formula that has been subtly or not so subtly taught to them by their schools, their company, their parents, or society. That is: If you work hard, you will become successful, and once you become successful, then you’ll be happy. This pattern of belief explains what most often motivates us in life. We think: If I just get that raise, or hit that next sales target, I’ll be happy. If I lose that five pounds, I’ll be happy. And so on. Success first, happiness second.

November 2, 2011

Can spatially gifted, ultra-smart executives be developed? Yes, thanks to breakthroughs in neural science, say Morris Graham and Kevin Baize, authors of “Executive Thinking: From Brightness to Brilliance.” They document a neural technology of visual informational processing (VIP) training needed to increase capacity—to turbo-charge the right hemisphere of the brain for greater cross-connectivity and spatial assimilation to better accommodate new data.

By Morris Graham and Kevin Baize

October 28, 2011

We asked 2,793 recent training participants about the use of mobile devices and apps in the workplace. Of our respondents, 42 percent said they used mobile apps at least sometimes to very often with training. And nearly half of the respondents had downloaded a mobile app to improve their job performance—even though their employer did not require it.

By Mark Scullard, Director, Research, and Jeffrey Sugerman, President and CEO, Inscape Publishing

August 17, 2011

Finding someone to just fill a seat at your company isn’t hard. But finding great people—the ones who fit with your culture, who share your vision, who can make immediate and lasting contributions—can be very difficult. This is true for small and large companies, as the right people can transform any organization.

By Carolyn Hughes, VP, People, SimplyHired.com

Finding someone to just fill a seat at your company isn’t hard. But finding great people—the ones who fit with your culture, who share your vision, who can make immediate and lasting contributions—can be very difficult. This is true for small and large companies, as the right people can transform any organization.

Here are three ways you can better source and hire truly great people for your company.

August 12, 2011

Having a project assurance methodology gives you the power to go beyond traditional project management barriers and gives you the answers you need to assure project success. It helps you to identify and resolve the strategic, tactical and intangible issues—and manage the human factors—before issues become insurmountable. And best of all, project assurance gives you (and everyone else involved) peace of mind that the project is on the right track.

By Rob Prinzo, Founder and CEO, The Prinzo Group

July 27, 2011

If we are to become the leaders we have the potential to be, it is essential that we understand who we are and what we believe, says Doug Moran, author of  “If You Will Lead: Enduring Wisdom for 21st Century Leaders.” While there is a great deal of self-awareness associated with all of the “If” Sixteen Leadership Attributes, these first four in particular—character, authenticity, integrity, and self-efficacy—provide a strong foundation for self-awareness.

By Doug Moran

Why Self-Awareness Matters

If we are to become the leaders we have the potential to be, it is essential that we understand who we are and what we believe. While there is a great deal of self-awareness associated with all of the “If” Sixteen Leadership Attributes, these first four in particular—character, authenticity, integrity, and self-efficacy—provide a strong foundation for self-awareness.

July 22, 2011

We surveyed 2,829 recent training participants about onboarding in their current company. People who received a summary of the organization's mission said they were able to “significantly contribute to the organization” four weeks earlier (on average) than those who did not. They also were able to figure out how important decisions got made in the organization six weeks earlier than those who did not.

By Mark Scullard, Director of Research, and Jeffrey Sugerman, President and CEO, Inscape Publishing

June 6, 2011

Why do leaders stray from the ethical path? Contamination by the proverbial bad apple? Greed? A character flaw? Each of these is a common explanation, but they miss the complexity of the world and how it influences a leader’s behavior. Leaders behave not only because of their character and personal compass but because of the world around them.

By Ross Tartell

June 2, 2011

Short of completing a 360, how is a leader supposed to know what he or she most needs to work on? The first step is to bring personality into the equation—for them to ask, “What kind of leader am I?” Using a model of the eight dimensions of leadership can help to identify the leadership “blind spots” associated with particular leadership styles.

By Mark Scullard, director of research, and Jeffrey Sugerman, president and CEO, Inscape Publishing

In our May-June 2011 print article, we discussed what people want from their leaders. As part of a 360-degree assessment, we gave 16,619 participants—or raters—the chance to give feedback on what leadership practices their leaders should do more often. The three most common requests for leaders were:

May 18, 2011

Many of us are still unclear about what coaching is. The key is to clarify the notion of coaching in the organizational context and to assist the person responsible for coaching (human resources director, sales director, or manager) to identify the most appropriate form of coaching in the circumstances.

By Carole Trépanier, DBA, and Anne Mathieu, Ph.D.

We are presently in the midst of a full-scale coaching boom. According to recent research, books on the topic are being published at a rate of more than one a week and there now are more than 18,000 professional personal and business coaches registered as members of the International Coaching Federation compared to 11,000 in 2006 (http://www.coachfederation.org/about-icf/).

May 11, 2011

Since we are all individuals taking the ride on this raft called life, the question is: What choices are you making? You can choose to suffer and give up, or you can practice the techniques in “Managing Your Stress in Difficult Times” by Dr. Jerry V. Teplitz to create smoother water inside yourself for you to ride.

By Dr. Jerry V. Teplitz

There’s no doubt about it—times are difficult, and that’s leading people to experience more and more stress. From being laid off, to losing your house, to having to work past when you planned to retire, you may be facing a difficult time yourself. Even if none of these calamities is affecting you personally, you know people who are being affected. At a minimum, just by reading the newspapers and online reports and by watching TV news shows and listening to commentators, you’re probably feeling nervous about the future.

May 6, 2011

You may have read many books on selling and attended numerous sales seminars. You might even have a private coach. But the success you’re striving for may still be elusive as long as your subconscious mind is running old programming that blocks or limits you. The good news, explain authors Jerry V. Teplitz and Tony Alessandra, is that there is a brain optimization process that easily reprograms and rebalances that old subconscious programming.

By Jerry V. Teplitz and Tony Alessandra, with Norma Eckroate

Have you ever wondered what it is that sets extraordinary salespeople apart from those who are just getting by? Are they simply more talented or more intelligent? Do they have better connections with decision-makers? Or is something else going on? The fact is that super-successful salespeople not only have great personalities and proven, powerful sales methods, they also have an elusive quality that we might call the X-factor. This X-factor includes inner resilience and a strong ability to empower oneself.

September 21, 2010

Pretty soon we’ll all be asked to complete our annual rite of passage. It’s the thing we dread most; we quake in our cubicles, we talk about in hushed tones around the coffee maker, yet we dare not speak its name: The Annual Performance Review. Everyone hates performance reviews, right? Wrong.

By Jeffrey Sugerman, president and CEO, and Mark Scullard, director of research, Inscape Publishing

Pretty soon we’ll all be asked to complete our annual rite of passage. It’s the thing we dread most; we quake in our cubicles, we talk about in hushed tones around the coffee maker, yet we dare not speak its name: The Annual Performance Review. Everyone hates performance reviews, right? Wrong.

Positive Overall

September 1, 2010

One way to rejuvenate battered spirits and restore discretionary energy is to rally your team around a common goal. See how an executive team used a three-step process to redeploy more than 100 hours of senior executive time toward value-added work.

By Francie Dalton, president, Dalton Alliances, Inc.

Let’s assume there’s not an ounce of fat left in your association. You’ve redlined, streamlined, and realigned, all the while continuing to deliver indisputably high value for your members. Even if you’ve somehow managed to convince everyone in your organization that the hemorrhaging is over, malaise has permeated your senior team, bringing a sense of insurmountable workload and a presumption that the dire straits state will continue for a long time to come.

July 31, 2009

The TV show "House" appears at first glance to have nothing to do with the work of corporate trainers. But look again, and you'll see there's guidance there for you, and your company's managers.

Hugh Laurie plays one of the most captivating characters on TV—Dr. Gregory House. He's brilliant. He solves medical mysteries no one else can. He saves lives. His skills are coveted by patients, doctors, and peers—and even the government has called for him.

Oh, and by the way, most people think he's a jerk.

He treats his staff like garbage, ridicules patients, has no respect for authority or rules, and will undoubtedly trigger a thousand lawsuits.