Content about Onboarding

July 31, 2012
Disney English Onboarding: Cast Member Arrival at Centers

At Disney English, new hires spend the first three weeks “owned” by HR and tend to feel engaged. Then when they ultimately are transferred to their permanent work sites, they sometimes feel disconnected as they are leaving other new hires from their onboarding group. The HR team wrote a guide for managers reminding them that when these employees come to their centers, they can’t take anything for granted.

By Glen Loveland, Assistant HR Manager, Foreign Employee Relations, Disney English

At Disney English, new hires spend the first three weeks “owned” by HR and tend to feel engaged. Then when they ultimately are transferred to their permanent work sites, they sometimes feel disconnected as they are leaving other new hires from their onboarding group. The HR team wrote the following guide for managers reminding them that when these employees come to their centers, they can’t take anything for granted:

July 31, 2012
Disney English’s Onboarding Buddy Program

The Onboarding Buddy Program aims to help new Cast Members become more comfortable in their new role in a shorter period of time. The Buddy will provide a one-point access to questions about the Center and procedures, plus serve as a source of support, advice, and encouragement for the new trainer.

By Glen Loveland, Assistant HR Manager, Foreign Employee Relations, Disney English

At Disney English, we created a guide for our Onboarding Buddy Program for new hires.

Purpose

June 26, 2012
Onboarding as Part of Talent Management Strategy

PricewaterhouseCoopers’ extensive internship program produces strategic results. Some 90 percent of PwC’s interns transition to full-time hires. Former interns who work full-time for the firm are retained longer as PwC employees; they achieve higher performance ratings than non-interns; and they are promoted to manager with a higher frequency.

Big or small, every company has to onboard new employees. Some organizations manage the process better than others. A select few take onboarding to the next level and integrate their onboarding program into their talent management process. The result of this integration is that onboarding becomes a key component of a company’s talent strategy.

March 27, 2012
Talent Tips: Onboarding Recognition

There are lost opportunities when onboarding is not used as a loyalty-boosting retention strategy right from the beginning to engage employees the first day they start on the job. All it takes is some careful planning and synchronizing with all of the company’s engagement initiatives.

By Roy Saunderson

Most orientation and onboarding programs are manager-initiated or online portal-delivered sets of steps, policies and procedures, and general ground rules to function on the job. Whether it is health and safety guidelines, learning the full benefits package, taking assigned online learning presentations, or signing off on required Human Resources documents, it can turn into a lot of information cramming and a check-box mentality of task completion.

March 27, 2012
The Art of Negotiation

Many people think William Shatner is the master negotiator based on his priceline.com commercials, but I believe my husband actually owns the title.

Many people think William Shatner is the master negotiator based on his priceline.com commercials, but I believe my husband actually owns the title. His dad was in auto sales, and he has continued the family tradition. In fact, he practices his wiles—I mean skills—on me on a regular basis.

February 20, 2012
Miami Children’s Hospital Puts People First

Miami Children’s Hospital (MCH) faced a steep challenge: a doubling of the demand for talented people in health care coupled with a labor supply that continues to dwindle. The hospital answered that challenge with initiatives that attract, train, and retain the kind of talented people the organization needs to lead it into the future.

By Margery Weinstein

With the health-care industry currently the largest employer in the United States and its labor market expected to achieve a 49 percent growth in the next five years, Miami Children’s Hospital (MCH) faced a steep challenge: a doubling of the demand for talented people in health care coupled with a labor supply that continues to dwindle. The hospital answered that challenge with initiatives that attract, train, and retain the kind of talented people the organization needs to lead it into the future.

February 20, 2012
Successful Store Managers at Dollar General

Dollar General Corporation doesn’t leave the leadership of its stores to chance. The company’s signature program is designed to ensure that newly hired or promoted store managers are trained to achieve operational excellence—to achieve “Retail Excellence, Every Day.”

By Margery Weinstein

Dollar General Corporation doesn’t leave the leadership of its stores to chance. The company’s signature program is designed to ensure that newly hired or promoted Store Managers (SMs) are trained to achieve operational excellence—to achieve “Retail Excellence, Every Day.”

February 20, 2012
Training Today: Partnerships and Alliances (Jan/Feb 2012)

The latest training industry mergers, acquisitions, partnerships, and more.

>> Management Concepts Inc., a provider of training to the federal government, announced its exclusive collaboration with the Society for Human Resource Management (SHRM) to develop and offer HR training curricula for federal agencies. Six courses initially will be offered and will focus on federal market HR, talent acquisition and development, HR as a strategic business partner, building credibility in HR, human capital effectiveness metrics and workforce planning.

February 10, 2012
Conference Highlight: StrategicPlay

Training is child’s play if you have the right system.

 

Training 2012 Conference & Expo speaker Jacquie Lloyd Smith offers the ins and outs of StrategicPlay® with LEGO® bricks and why it works.

How many times have you attended training or a meeting and thought it was a waste of time? Organizations in North America cannot afford to do this anymore. And life is too short to be bored by another PowerPoint or lecture about some discombobulated concept.

January 3, 2012
NYP Hospital Revs Up Onboarding

When NewYork-Presbyterian Hospital (NYP) wanted to formalize and enhance its Revenue Cycle Academy (RCA), it added a new onboarding program. The program provides a systematic, comprehensive approach, enabling staff to become more familiar and confident with business concepts, processes, technology, and behaviors.

When NewYork-Presbyterian Hospital (NYP) wanted to formalize and enhance its Revenue Cycle Academy (RCA), it added a new onboarding program.

November 10, 2011
Trainer vs. Mentor

Do you have a trainer or a mentor in your department? Do you properly mentor the new employee for their role, or just train them for their everyday tasks? Are you doing your best to ensure that the value of providing legendary customer service is as important as the tasks associated with the position?

By Joe Lipham, Training Account Manager, Signature Worldwide

One morning while working in my former position as a human resource director for a resort, I was finishing my daily coffee run when my front-office manager, Kate, approached me. She was relatively new in her position and usually was full of ideas and had lots of energy—she was ready to make her mark on the organization! Unfortunately, I could see on this occasion that she was looking a little down.

November 1, 2011
6 Salesperson Onboarding Mistakes That Can Lead to Disaster

Top-performing companies don’t think of adding headcount to the sales team as hiring. They see it as an investment in revenue. Use onboarding as your strategy to protect the investment and ensure a high rate of return.

By Lee B. Salz

When a sales candidate accepts a job offer, everyone is all smiles. Yet, those smiles can quickly turn upside down if you are making any of these salesperson onboarding mistakes:

August 17, 2011
3 Tips for Hiring Great People

Finding someone to just fill a seat at your company isn’t hard. But finding great people—the ones who fit with your culture, who share your vision, who can make immediate and lasting contributions—can be very difficult. This is true for small and large companies, as the right people can transform any organization.

By Carolyn Hughes, VP, People, SimplyHired.com

Finding someone to just fill a seat at your company isn’t hard. But finding great people—the ones who fit with your culture, who share your vision, who can make immediate and lasting contributions—can be very difficult. This is true for small and large companies, as the right people can transform any organization.

Here are three ways you can better source and hire truly great people for your company.

July 25, 2011
Benefits of Onboarding

Do your onboarding practices give new employees a clear sense of their job responsibilities and your organization’s mission? Our research indicates two important practices may accelerate new employee engagement. Of the common onboarding practices we surveyed, two appeared to make the biggest difference in a smooth transition.

Do your onboarding practices give new employees a clear sense of their job responsibilities and your organization’s mission? Our research indicates two important practices may accelerate new employee engagement. Of the common onboarding practices we surveyed, two appeared to make the biggest difference in a smooth transition:

July 25, 2011
Strategies for Success (July-August 2011)

Trainingmagazine taps 2011 Training Top 125 winners and Top 10 Hall of Famers to provide their learning and development best practices in each issue. Here, we look at strategies for onboarding and professional development.

Employee Onboarding

By Darren Short, Director, Global Learning & Development, Avanade

July 22, 2011
Everything Disc Pulse: Onboarding Success

We surveyed 2,829 recent training participants about onboarding in their current company. People who received a summary of the organization's mission said they were able to “significantly contribute to the organization” four weeks earlier (on average) than those who did not. They also were able to figure out how important decisions got made in the organization six weeks earlier than those who did not.

By Mark Scullard, Director of Research, and Jeffrey Sugerman, President and CEO, Inscape Publishing

July 8, 2011
Effective Onboarding Leads to an Engaged Workforce

As soon as employees start a new job, the clock begins ticking. An effective onboarding program is essential to quickly bring new hires up to speed on an organization’s mission, policies, objectives, systems, and daily practices, as well as ensure they can be productive as soon as possible. Surprisingly, only 60 percent of employees believe their company’s orientation program for new employees is adequate, and only 63 percent believe their organization currently provides effective on-the-job training.

By Michael P. Savitt, PR/Communications Marketing Manager, HR Solutions, Inc.