Content about Kendra Lee

July 25, 2011

The training world continues to be all abuzz about return on investment (ROI), but there’s much discussion about how to effectively and affordably do that. Before you design your training, begin with the end in mind. In other words, determine what your business success looks like before you start. You can do this by getting a multi-level perspective on the situation and then determining the scope, severity, and value to the company.

By Kendra Lee

The training world continues to be all abuzz about return on investment (ROI), but there’s much discussion about how to effectively and affordably do that. Before you design your training, begin with the end in mind. In other words, determine what your business success looks like before you start. You can do this by getting a multi-level perspective on the situation and then determining the scope, severity, and value to the company.

June 6, 2011

Training is not an end to a means. It’s part of the journey. When you’re going on a trip, typically you plan ahead and buy tickets, make reservations, and line up transportation. With training, you need to do the same thing. You must choose your destination before you plot your course. This is why you should include behavior reinforcement in your training design—it’s part of planning how you’re going to get where you want to go.

By Kendra Lee

Training is not an end to a means. It’s part of the journey.

When you’re going on a trip, typically you plan ahead and buy tickets, make reservations, and line up transportation. With training, you need to do the same thing. You must choose your destination before you plot your course. This is why you should include behavior reinforcement in your training design—it’s part of planning how you’re going to get where you want to go.