By Drea Zigarmi, Jim Diehl, Dobie Houson, and David Witt
There’s a lot of buzz about the factors that lead to an engaging work environment and an equal number of prescriptions for what should be done to improve it. But what factors are most important, and who is actually responsible for creating a motivating work environment in today’s organizations? Is it an immediate manager’s responsibility? Is it senior leadership’s responsibility? What role do individual employees have in the process?