Content about Information systems

October 7, 2011
Best Practices: After You Train, Retain

Companies increasingly are moving toward the implementation of robust knowledge management systems to collect and share existing information. The truly effective systems improve an organization’s ability to take full advantage of the knowledge and experiences of its employees and make it easily accessible to the entire organization at any time.

By Neal Goodman, Ph.D., President, Global Dynamics, Inc.

All too often, companies invest in the professional development of their workforce only to lose that investment after employees leave (or when they simply forget what they learned). According to Ernst & Young, 44 percent of employees are “poor or very poor” at transferring knowledge.