Home

Content about Information Services Procurement Library

January 1, 2001
TRAINING TODAY: Knowledge Management: Digital Age Decision-Making

If conducting "business at the speed of thought" has left you feeling as though your "business" is getting away from you, you're not alone. According to a recent survey on quality decision-making by Kepner-Tregoe, Princeton, N.J., today's employees are being asked to make more decisions than ever before, but in less time?at the expense of quality, productivity and customer service.

If conducting "business at the speed of thought" has left you feeling as though your "business" is getting away from you, you're not alone. According to a recent survey on quality decision-making by Kepner-Tregoe (KT), Princeton, N.J., today's employees are being asked to make more decisions than ever before, but in less time?at the expense of quality, productivity and customer service.