Content about Human communication

March 26, 2012
The Global Mindset

Professionals who lived abroad for several years have learned to develop a global mindset the hard way, often experiencing painful failures, being forced to re-evaluate the way they approach foreign markets. Training employees and giving them the tools needed to develop the global mindset needed to succeed prior to engaging in international endeavors is by far the most effective way to conduct international business and retain employees.

By Valerie Berset-Price

January 24, 2012
Q&A: Getting the Questions You Want

In the right circumstances, Q&A following a presentation or class can provide an opportunity for you to clarify complex ideas or expand on issues of particular relevance for your audience. Here’s how to make the most of these sessions and get the types of questions you want.

By Matt Abrahams, Co-Founder and Principal, Bold Echo Communications Solutions

The sound of silence… that uncomfortable lull at the end of your presentation when you ask for questions, and it takes a moment or two for someone to get up the nerve to speak.

September 6, 2011
Cartus Builds Intercultural Awareness

To encourage effective communication and excellent customer support, Cartus’ Danbury Diversity & Inclusion Council spearheads employee awareness programs locally and globally through volunteer lunchtime multicultural awareness programs.

 

By Margery Weinstein

Cartus Corporation employees work from service centers worldwide to support customers transitioning not only to foreign countries but also to unfamiliar cultures. Effective support of Cartus clients’ international assignees requires its employees to have intercultural awareness/skills and requires diversity in both hiring and employee development.

March 24, 2011
Best Practices: Cultivating Cultural Intelligence

The better a training department can capture, retain, and disseminate its acquired cultural intelligence throughout the organization, the greater the strategic value it will bring.

By Neal Goodman, Ph.D.

If you open to the business section of any newspaper, you’ll see that regardless of where a company is headquartered, it likely is struggling with the development and movement of talent to deal with the global, culturally diverse workplace and marketplace.

October 4, 2010
The Professional’s Guide to Asking Questions

Asking the right kindof question at the right time can get people to listen to you, when they wouldn’t otherwise want to. Learn to ask the right questions, and you can turn a negative situation into a positive one.

By Michael Lovas and Pam Holloway

So the first question in this article about asking questions has to be: “Why Use Questions?”

You want to use questions because they work! Plus, the person who asks the questions controls the situation—and this is true whether you’re a trainer, a salesperson, a manager, etc.

May 22, 2008
Five Things Not to Do in Front of an Audience

Audiences don't usually throw tomatoes or pound their shoes on the table in response to a bad presentation. But they do respond in more subtle ways: they don't buy your product, they don't sign up for your cause and they won't refer you.

Audiences don't usually throw tomatoes or pound their shoes on the table in response to a bad presentation. But they do respond in more subtle ways: they don't buy your product, they don't sign up for your cause and they won't refer you.

July 25, 2006
Seven Steps to a Successful Murder Board

In a previous article, I described the Murder Board, a rigorous simulation that allows presenters to hone speaking skills and anticipate questions and objections. I compared it the pilot's flight simulator in that it provided the presenter the opportunity to make mistakes when they don't count.

A seven-step process to ensure a productive Murder Board

December 1, 2005
Blending legibility and brand identity to enhance impact and image

Communicating job responsibilities to new employees is a little easier thanks to Microsoft PowerPoint. But for David Brooks of software giant Oracle Corp., the simplistic and amateurish look and feel of his 15-minute "Regional Manager Plan" PowerPoint pre.⻼皺欸/ࠃ暼療.帉痾Ѐ�涆醿焷䀹ퟤ૩欸/縨૩蠏焸膿焸蕑焸૩ۘ૪蠏焸ی૪纗焸ۘ૪軸焽ퟤ

Communicating job responsibilities to new employees is a little easier thanks to Microsoft PowerPoint. But for David Brooks of software giant Oracle Corp., the simplistic and amateurish look and feel of his 15-minute "Regional Manager Plan" PowerPoint pre.⻼皺欸/ࠃ暼療.帉痾Ѐ�涆醿焷䀹ퟤ૩欸/縨૩蠏焸膿焸蕑焸૩ۘ૪蠏焸ی૪纗焸ۘ૪軸焽ퟤ

June 1, 2005
Trends

As a presenter, you are creating more presentations with more slides, but you are less than happy with the time it takes, the quality of the result and the amount of time you actually rehearse.

As a presenter, you are creating more presentations with more slides, but you are less than happy with the time it takes, the quality of the result and the amount of time you actually rehearse.

December 15, 2004
PowerPoint pitfalls that can kill an audience's will to stay awake

Although presenters can be guilty of many offenses, the worst by far is inflicting on others that barbaric atrocity known as "Death by PowerPoint."

Although presenters can be guilty of many offenses, the worst by far is inflicting on others that barbaric atrocity known as "Death by PowerPoint."

October 1, 2004
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ALTHOUGH PRESENTERS CAN BE GUILTY OF MANY OFFENSES, THE WORST BY FAR IS INFLICTING ON OTHERS THAT BARBARIC ATROCITY KNOWN AS "DEATH BY POWERPOINT." AS A PROFESSIONAL SPEAKER, I BELIEVE THAT FOLLOWING A FEW GUIDELINES CAN HELP A PRESENTER AVOID BEING ACCUS.⻼皺欸/ࠃ暼療

ALTHOUGH PRESENTERS CAN BE GUILTY OF MANY OFFENSES, THE WORST BY FAR IS INFLICTING ON OTHERS THAT BARBARIC ATROCITY KNOWN AS "DEATH BY POWERPOINT." AS A PROFESSIONAL SPEAKER, I BELIEVE THAT FOLLOWING A FEW GUIDELINES CAN HELP A PRESENTER AVOID BEING ACCUS.⻼皺欸/ࠃ暼療

September 1, 2004
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Carnegie Hall, this way

Carnegie Hall, this way

June 1, 2004
Creative Techniques

As we strive to improve the effectiveness of slideshow presentations, it's important to challenge ourselves to convey information using graphic concepts and to reduce the amount of text that appears onscreen. As you develop new ideas and design individual.⻼皺欸/ࠃ暼療.帉痾Ѐ�涆醿焷䀹

As we strive to improve the effectiveness of slideshow presentations, it's important to challenge ourselves to convey information using graphic concepts and to reduce the amount of text that appears onscreen. As you develop new ideas and design individual.⻼皺欸/ࠃ暼療.帉痾Ѐ�涆醿焷䀹

March 1, 2004
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BOREDOM IS THE WORD MOST OFTEN ASSOCIATED WITH MICROSOFT POWERPOINT, THE WORLD'S MOST POPULAR PRESENTATION-GRAPHICS PROGRAM — BUT "STUPID" IS QUICKLY BECOMING THE DESCRIPTOR OF CHOICE FOR THE SOFTWARE SEEMINGLY EVERYONE LOVES TO HATE.

BOREDOM IS THE WORD MOST OFTEN ASSOCIATED WITH MICROSOFT POWERPOINT, THE WORLD'S MOST POPULAR PRESENTATION-GRAPHICS PROGRAM — BUT "STUPID" IS QUICKLY BECOMING THE DESCRIPTOR OF CHOICE FOR THE SOFTWARE SEEMINGLY EVERYONE LOVES TO HATE.

February 1, 2004
first impressions

BizNews24 Media Mixer

BizNews24 Media Mixer

March 1, 2003
case study

Crown Castle International owns and operates more than 15,000 broadcast and wireless transmission sites in the United States, Australia and Great Britain. When the company was preparing to announce a major new broadcast innovation called OptiShare technol.⻼皺欸/ࠃ暼療.帉痾Ѐ�涆醿焷䀹ퟤ૩欸/縨૩蠏焸膿焸蕑焸૩ۘ૪蠏焸ی૪纗焸ۘ૪軸焽ퟤ૩舸焸塰焽絑焸ퟤ૩絛焸絪焸䀹猦W.

Crown Castle International owns and operates more than 15,000 broadcast and wireless transmission sites in the United States, Australia and Great Britain. When the company was preparing to announce a major new broadcast innovation called OptiShare technol.⻼皺欸/ࠃ暼療.帉痾Ѐ�涆醿焷䀹ퟤ૩欸/縨૩蠏焸膿焸蕑焸૩ۘ૪蠏焸ی૪纗焸ۘ૪軸焽ퟤ૩舸焸塰焽絑焸ퟤ૩絛焸絪焸䀹猦W.

November 1, 2002
Gain control over PowerPoint handouts by exploring the print options

anyone who creates slideshow presentations on a regular basis knows it's one thing to present an electronic slide and entirely another to print that same slide. But because of the nature of presenting, there is usually a need to print the presentation for.⻼皺欸/ࠃ暼療.帉痾Ѐ�涆醿焷䀹ퟤ૩欸/縨૩蠏焸膿焸蕑焸૩ۘ૪蠏焸ی૪纗焸ۘ૪軸焽ퟤ૩舸焸塰焽絑焸ퟤ૩絛焸絪焸䀹猦W. .ၵ瘲,⋸࠺䐺痾暼療⋸࠺. ⋸࠺à㺣痾⋸࠺€䀹⋼࠺€䂇痿⋼࠺ѵ⋼࠺㷄痿⋼࠺�૩塞Itemݜ૪

anyone who creates slideshow presentations on a regular basis knows it's one thing to present an electronic slide and entirely another to print that same slide. But because of the nature of presenting, there is usually a need to print the presentation for.⻼皺欸/ࠃ暼療.帉痾Ѐ�涆醿焷䀹ퟤ૩欸/縨૩蠏焸膿焸蕑焸૩ۘ૪蠏焸ی૪纗焸ۘ૪軸焽ퟤ૩舸焸塰焽絑焸ퟤ૩絛焸絪焸䀹猦W. .ၵ瘲,⋸࠺䐺痾暼療⋸࠺. ⋸࠺à㺣痾⋸࠺€䀹⋼࠺€䂇痿⋼࠺ѵ⋼࠺㷄痿⋼࠺�૩塞Itemݜ૪

July 27, 2002
Use design to communicate that you know your listeners

Design your presentation visuals with your audience in mind, taking time to choose colors, fonts and images that convey an understanding of them and their business.

Design your presentation visuals with your audience in mind, taking time to choose colors, fonts and images that convey an understanding of them and their business.

May 1, 2002
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By the book

By the book

March 10, 2002
Break nervous habits before they become distractions

Although it's normal to be nervous at the podium, we can subconsciously express anxiety through distracting habits that can ruin an otherwise solid presentation. As Samuel McKenzie explains, controlling nervous habits is crucial to success.

Although it's normal to be nervous at the podium, we can subconsciously express anxiety through distracting habits that can ruin an otherwise solid presentation. As Samuel McKenzie explains, controlling nervous habits is crucial to success.

February 10, 2002
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Chances are you can relate to this hopeful scenario. Chances are you have also watched your best intentions evaporate under pressure, to find yourself tweaking PowerPoint slides in the desperate hours or minutes before your presentation, scrambling to mak.⻼皺欸/ࠃ暼療.帉痾Ѐ�涆醿焷䀹ퟤ૩欸/縨૩蠏焸膿焸蕑焸

Chances are you can relate to this hopeful scenario. Chances are you have also watched your best intentions evaporate under pressure, to find yourself tweaking PowerPoint slides in the desperate hours or minutes before your presentation, scrambling to mak.⻼皺欸/ࠃ暼療.帉痾Ѐ�涆醿焷䀹ퟤ૩欸/縨૩蠏焸膿焸蕑焸

December 1, 2001
ub the judgePowerPoint screensaver?

A handout is an obvious leave-behind after a presentation, but would you consider a screensaver of your slides? ScreenTime Media, a company that excels at screensaver products, is hoping you do. The company has recently released ScreenTime for PowerPoint .⻼皺欸/ࠃ暼療.帉痾Ѐ�涆醿焷ﱔퟤ૩欸/縨૩蠏焸膿焸蕑焸૩ۘ૪蠏焸ی૪纗焸ۘ૪軸焽ퟤ૩舸焸塰焽絑焸ퟤ૩絛焸絪焸ﱔ猦W. .ၵ瘲,屠੽䐺痾暼療屠੽. 屠੽ð㺣痾屠੽€ﱔ層੽€䂇痿層੽ѵ層੽㷄痿層੽�૩﫬Itemݜ૪Countﱬffl岔੽휴ઃ層੽ઃ앮痿휸ઃ䁃难潩焸૩ݜ૪焽ی૪ઃ謁ﱔ焹դﱜ⿌ƒ焽ی૪犮Wݜ૪娼û醙ﱜ﫴猄Wﬔﱈ猧Wﬔﱜ⿌ƒ猦W献Wﱴ⾴ƒtЉ࢓鳄ѵ޻瘋횈ઃEo훜ઃ崨ઑ崨ઑ앮痿훠ઃ휘૩iﱄ﷜ﱴﲔ迊焷휘૩훠ઃiﱄ﷜

A handout is an obvious leave-behind after a presentation, but would you consider a screensaver of your slides? ScreenTime Media, a company that excels at screensaver products, is hoping you do. The company has recently released ScreenTime for PowerPoint .⻼皺欸/ࠃ暼療.帉痾Ѐ�涆醿焷ﱔퟤ૩欸/縨૩蠏焸膿焸蕑焸૩ۘ૪蠏焸ی૪纗焸ۘ૪軸焽ퟤ૩舸焸塰焽絑焸ퟤ૩絛焸絪焸ﱔ猦W. .ၵ瘲,屠੽䐺痾暼療屠੽. 屠੽ð㺣痾屠੽€ﱔ層੽€䂇痿層੽ѵ層੽㷄痿層੽�૩﫬Itemݜ૪Countﱬffl岔੽휴ઃ層੽ઃ앮痿휸ઃ䁃难潩焸૩ݜ૪焽ی૪ઃ謁ﱔ焹դﱜ⿌ƒ焽ی૪犮Wݜ૪娼û醙ﱜ﫴猄Wﬔﱈ猧Wﬔﱜ⿌ƒ猦W献Wﱴ⾴ƒtЉ࢓鳄ѵ޻瘋횈ઃEo훜ઃ崨ઑ崨ઑ앮痿훠ઃ휘૩iﱄ﷜ﱴﲔ迊焷휘૩훠ઃiﱄ﷜

October 1, 2001
Use plug-ins to push PowerPoint limits

Although Microsoft PowerPoint provides a solid basis for slide creation, it's no secret that its design limitations can hamper your creativity. Why not try a few of the many plug-ins that enhance PowerPoint? Presentation designer Jennifer Rotondo describe.⻼皺欸/ࠃ暼療.

Although Microsoft PowerPoint provides a solid basis for slide creation, it's no secret that its design limitations can hamper your creativity. Why not try a few of the many plug-ins that enhance PowerPoint? Presentation designer Jennifer Rotondo describe.⻼皺欸/ࠃ暼療.

August 1, 2001
Create wisely

CrystalGraphics' Slides That Win! offers presenters a computer-based training program that covers the skills and concepts for creating and delivering compelling slides within a Microsoft Power-Point presentation. Topics cover ways to improve readability, .⻼皺欸/ࠃ暼療.帉痾Ѐ�涆醿焷䀹ퟤ૩欸/縨૩蠏焸膿焸蕑焸૩ۘ૪蠏焸ی૪纗焸ۘ૪軸焽ퟤ૩舸焸塰焽絑焸ퟤ૩絛焸絪焸䀹猦W. .ၵ瘲,惘ᤛ䐺痾暼療惘ᤛ. 惘ᤛà㺣痾惘ᤛ€䀹惜ᤛ€䂇痿惜ᤛѵ惜ᤛ㷄痿惜ᤛ�૩塞Itemݜ૪Count﫬濾愌ᤛ휴ઃ惜ᤛઃ앮痿휸ઃ廃难潩焸૩ݜ૪焽ی૪ઃ祿䀹焹զ﫜⿌ƒ焽ی૪犮Wݜ૪娼û籠﫜若猄W璉靖猧W璉䒐ˋ﫜⿌ƒ猦W献W䒐ˋ﫴⾴ƒtЉ࢓鳄ѵ޻瘋횈ઃEo훜ઃ崨ઑ崨ઑ앮痿훠ઃ휘૩i醙ﱜ﫴ﬔ迊焷휘૩훠ઃi醙ﱜ﫴

CrystalGraphics' Slides That Win! offers presenters a computer-based training program that covers the skills and concepts for creating and delivering compelling slides within a Microsoft Power-Point presentation. Topics cover ways to improve readability, .⻼皺欸/ࠃ暼療.帉痾Ѐ�涆醿焷䀹ퟤ૩欸/縨૩蠏焸膿焸蕑焸૩ۘ૪蠏焸ی૪纗焸ۘ૪軸焽ퟤ૩舸焸塰焽絑焸ퟤ૩絛焸絪焸䀹猦W. .ၵ瘲,惘ᤛ䐺痾暼療惘ᤛ. 惘ᤛà㺣痾惘ᤛ€䀹惜ᤛ€䂇痿惜ᤛѵ惜ᤛ㷄痿惜ᤛ�૩塞Itemݜ૪Count﫬濾愌ᤛ휴ઃ惜ᤛઃ앮痿휸ઃ廃难潩焸૩ݜ૪焽ی૪ઃ祿䀹焹զ﫜⿌ƒ焽ی૪犮Wݜ૪娼û籠﫜若猄W璉靖猧W璉䒐ˋ﫜⿌ƒ猦W献W䒐ˋ﫴⾴ƒtЉ࢓鳄ѵ޻瘋횈ઃEo훜ઃ崨ઑ崨ઑ앮痿훠ઃ휘૩i醙ﱜ﫴ﬔ迊焷휘૩훠ઃi醙ﱜ﫴

January 1, 2001
Compelling Presentation Checklist

by Ray Anthony (Chas. P. Young Co., Houston, 2000, 35 pp., $14.95, 281.364.7739, innovader@aol.com)

by Ray Anthony (Chas. P. Young Co., Houston, 2000, 35 pp., $14.95, 281.364.7739, innovader@aol.com)