Professionals who lived abroad for several years have learned to develop a global mindset the hard way, often experiencing painful failures, being forced to re-evaluate the way they approach foreign markets. Training employees and giving them the tools needed to develop the global mindset needed to succeed prior to engaging in international endeavors is by far the most effective way to conduct international business and retain employees.
To encourage effective communication and excellent customer support, Cartus’ Danbury Diversity & Inclusion Council spearheads employee awareness programs locally and globally through volunteer lunchtime multicultural awareness programs.
By Margery Weinstein
Cartus Corporation employees work from service centers worldwide to support customers transitioning not only to foreign countries but also to unfamiliar cultures. Effective support of Cartus clients’ international assignees requires its employees to have intercultural awareness/skills and requires diversity in both hiring and employee development.
The 100th Monkey Principle says it takes sustained effort and continued support to put a change in place. As trainers, what are we doing to create a supportive environment on the job so participants are encouraged to use what they’ve learned?
By Bob Pike
What does it take for an idea to gain traction? Many years ago, Ken Keyes, Jr., wrote a book called “The Hundredth Monkey.” In it, he tells the story of Japanese scientists who provided sweet potatoes for the monkeys on Koshima Island.
The better a training department can capture, retain, and disseminate its acquired cultural intelligence throughout the organization, the greater the strategic value it will bring.
By Neal Goodman, Ph.D.
If you open to the business section of any newspaper, you’ll see that regardless of where a company is headquartered, it likely is struggling with the development and movement of talent to deal with the global, culturally diverse workplace and marketplace.
The 2013 Association of Learning Providers
ISA is the only industry specific association devoted exclusively to the issues and needs of executives in the training industry.
Our purpose is to create and share success. That means building the bottom line. But it’s more than that. It’s also about satisfaction in your work, and pride in the contribution you make. ISA members bring a rich variety of experience and expertise to the table. All members share a passion for learning, for new ideas, for better solutions, and for succeeding in the business we love.