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March 19, 2012

Trainingmagazine named the winners of its 2012 Top Young Trainer awards, recognizing the top 40 training professionals age 40 and under. All Top Young Trainer candidates had to be nominated by co-workers or industry peers. All nominators had to submit a nomination form and a resumé for their candidate.

Training magazine named the winners of its 2012 Top Young Trainer awards, recognizing the top 40 training professionals age 40 and under. These executives will be profiled in the May/June 2012 issue of Trainingmagazine and online at www.trainingmag.com, and they will be honored at an awards ceremony in February 2013 at the Training 2013 Conference & Expo, World Disney World Resort, FL.

February 20, 2012

It is no easy task to motivate, engage, and involve your team, and it certainly doesn’t happen overnight. Even today’s most prominent business tycoons admit the most difficult part of their job is managing and leading their people. But there are a few strategies you can employ to improve the engagement of your team and, in turn, your bottom line.

By Brad Karsh

It is no easy task to motivate, engage, and involve your team, and it certainly doesn’t happen overnight. Even today’s most prominent business tycoons admit the most difficult part of their job is managing and leading their people. Take the late Steve Jobs, for instance. Jobs obviously made extraordinary contributions at Apple, but he spoke openly about his struggles in his role as CEO. Jobs learned from mistakes, and his analogy for what builds strong businesses was spot on:

February 16, 2012

Robert Vetere, author of “From Wags to Riches,” explores the human-animal bond and looks at moving from extrinsic motivation to intrinsic motivation for both dogs and people. In the business world, he says, intrinsic motivation is widely believed to be the key to employee engagement and one way to ensure people get the highest degree of satisfaction from their work.

 

By Robert Vetere

When you train a puppy, you say, “Good dog!” and immediately hold out a treat. If you wait too long, you lose your chance to reinforce good behavior. This principle is important to remember when you’re training employees, as well. The best management advice I have to offer: Don’t wait for the end-of-the-year annual review. Instead hand out your treats on the spot.

February 15, 2012

Robert Vetere, author of “From Wags to Riches,” explores the human-animal bond and looks at moving from extrinsic motivation to intrinsic motivation for both dogs and people. In the business world, he says, intrinsic motivation is widely believed to be the key to employee engagement and one way to ensure people get the highest degree of satisfaction from their work.

By Robert Vetere

When you train a puppy, you say, “Good dog!” and immediately hold out a treat. If you wait too long, you lose your chance to reinforce good behavior. This principle is important to remember when you’re training employees, as well. The best management advice I have to offer: Don’t wait for the end-of-the-year annual review. Instead hand out your treats on the spot.

January 26, 2012

Bad bosses have always made great fodder for the workplace and blogosphere—not to mention film and TV. But is there really an epidemic of horrible bosses in corporate America? More than 70 percent of respondents to an anonymous online survey claimed to have a good working relationship with their boss. Respondents also overwhelmingly identified a few key traits that set good managers apart from bad.

By Halley Bock, CEO, Fierce, Inc.,

January 24, 2012

In the right circumstances, Q&A following a presentation or class can provide an opportunity for you to clarify complex ideas or expand on issues of particular relevance for your audience. Here’s how to make the most of these sessions and get the types of questions you want.

By Matt Abrahams, Co-Founder and Principal, Bold Echo Communications Solutions

The sound of silence… that uncomfortable lull at the end of your presentation when you ask for questions, and it takes a moment or two for someone to get up the nerve to speak.

January 18, 2012

While communication typically is considered a “soft skill” that’s often overlooked in machine-filled manufacturing plants focused on production, many of the ills in manufacturing are actually symptoms of poor communication. Once better communication is established, the manufacturer’s bottom line often can increase by 10 percent or more very quickly.

By Del Williams

Mishandling communication can cost a manufacturer—from missed orders, quality issues, and running out of material to increased scrap, absenteeism, and turnover, to misunderstanding customer need and selling the wrong product. Separate silos of information can arise between functional departments, to the point where it’s almost necessary to introduce Engineering to Production and Sales to Accounting.

January 4, 2012

Sluggish economic recovery, the debt crisis in Europe, and ongoing political uncertainty are creating challenges for many businesses, particularly when it comes to human capital management. As companies continue to face these challenges in 2012, effective collaboration and communication will become mission critical in maintaining a business’ health, and human resource directors and CLOs will have to adopt new practices and new perspectives to meet them.

By Halley Bock, CEO, Fierce, Inc.

December 21, 2011

Conversations are building blocks of innovation, ways to move an idea from origination to application. But they often stall at the starting gate or become unproductive, according to Andy Boynton and Bill Fischer, authors of “The Idea Hunter.” Continuers invite honest discussion; they build ideas. Terminators pour cold water on conversations; they kill off ideas.

By Andy Boynton and Bill Fischer with William Bole

Conversations are building blocks of innovation, ways to move an idea from origination to application. But they often stall at the starting gate or become unproductive. To create successful conversation, make sure you’re sending the right signals to your conversation partners, letting them know you’re interested in a real exchange of ideas. Recent studies of how doctors talk to patients (often ineptly) are instructive.

November 30, 2011

Coaching for leadership is about creating an environment that, through its leadership, can achieve a high level of performance. It is not about job training, skills development, or getting a new certification. It is about helping a leader be a better motivator, mentor, and change leader.

By Michael Stewart, Managing Partner, Work Effects

One area of human resources that has grown considerably in recent years is leadership coaching. Coaching leaders isn’t about teaching a leader to do the things they already know how to do but just a bit better. It is about putting the ball in the hands of their teammates and guiding them to victory.

November 18, 2011

Trainingmagazine announces the finalists for the annual Training Top 125 list of leading organizations that excel at employee development. The rankings will be revealed at the Training 2012 Conference & Expo to be held February 13-15 in Atlanta, GA.

Minneapolis, MN (November 18, 2011)—Training magazine, the leading business publication for learning and development professionals, today announced the finalists for the annual Training Top 125, which ranks companies’ excellence in employer-sponsored training and development programs. The rankings for the 125 leading organizations will be unveiled during an awards gala at the Training 2012 Conference & Expo, to be held February 13-15 in Atlanta, GA.

November 14, 2011

Siemens USA is a decentralized organization comprising autonomous business units—many of which have had their own employee reward and recognition programs in place for years. A successful transition to a company-wide program required skillful consensus building, as well as a flexible design approach. The resulting program is called “You Answered.”

By Mike Ryan, Senior Vice President, Marketing & Strategy, Madison Performance Group

Creating and implementing a successful large-scale employee recognition program in the workplace can be a challenge in any environment. Inherently, obstacles can be more complex within a self-governing business structure. Siemens USA—with 60,000 employees in all 50 states and Puerto Rico—recognized the need for a company-wide program that balanced its business autonomy with enhanced corporate-level visibility, oversight, and control requirements.

October 7, 2011

Persons with disabilities can add much-needed talent to your organization, but do you know how to find them and make the most of their skills?

By Margery Weinstein

October 4, 2011

Online learning is constantly changing and improving. The best LMS platforms stay up to date with current technologies, make adding your e-learning courses easy, and, most importantly, give your users a reason to keep learning.

By Chad Hoke, Vice President of Sales and Marketing, BlueVolt

The first thing you want to ask yourself when considering, implementing, or switching to a new learning management system (LMS) is: Will it be easy to use?

Think about the majority of your LMS provider’s users. How tech-savvy are they? Don’t over-estimate your users’ tolerance for complexity. One of the most common complaints we get from companies is that their usage is far less than they expected.

October 3, 2011

The customized face-to-face training and personal care of Alpha Pro’s consultants became the golden standard for the company, but also presented a challenge. It quickly became clear that limitations with budgets and logistics provided an obstacle. The solution: training via videoconferencing.

By Tom Toperczer, Nefsis

August 24, 2011

Whether a job seeker works with an outplacement agency or doesn’t, HR professionals can assist exiting employees by offering a little time and focus. This could be the best parting gift you can give them. Here are five training tips every HR professional or assigned executive should use when teaching exiting employees how reach for the next brass ring.

By Gopal Vemuri, Founder and CEO, JobPadhq.com

August 22, 2011

“Know thyself.” For professionals in job transition, blending this ancient Greek aphorism with a well-known marketing concept—the “Four P’s” of product, positioning, price and place—yields essential self-examination lessons. The key involves identifying, and then applying, these critical elements of the marketing mix.

By Tammy A. Beil, Executive Vice President and Chief Marketing Officer, Kelleher Associates

“Know thyself.” For professionals in job transition, blending this ancient Greek aphorism with a well-known marketing concept—the “Four P’s” of product, positioning, price and place—yields essential self-examination lessons. The key involves identifying, and then applying, these critical elements of the marketing mix.

August 16, 2011

According to a recent Microsoft survey of more than 4,500 U.S. information workers, more than half reported that their companies have a formal telework policy. Many companies are hesitant to explore this seemingly revolutionary style of contact center management. The key to success is having the right IT infrastructure, technology, training platform, and employee forecasting/scheduling tools.

By Rob Duncan, COO, Alpine Access, and Simon Angove, CEO, GMT Corporation

August 12, 2011

Studies indicate that upward of 70 percent of people currently working are misemployed—meaning they are not doing work maximally suited to who they are. Just think about how much productivity and job satisfaction would go up if the majority of people were in the jobs that are best suited to them. Here are some tips to ensure your employees are successfully matched to the jobs you need to fill.

By Herb Greenberg, Ph.D., Founder and Chief Executive Officer, Caliper

July 26, 2011

Managers are universally advised that there should be no surprises during the course of a performance appraisal discussion and are scolded that, if the employee reacts with surprise to any point the manager makes, the manager hasn’t done his coaching job properly during the year. That’s another example of well-intentioned but poorly thought-out advice, says Dick Grote, author of “How to Be Good at Performance Appraisals.”

By Dick Grote, President, Grote Consulting Corporation

Get Everything Ready

There are a couple of important elements to arrange in advance of the performance appraisal meeting. The usual recommendations for preparing for the appraisal discussion are well known:

Gather all your materials:In addition to the performance appraisal document itself, you’ll want to have performance notes you’ve made during the course of the year and other support materials close at hand in case they’re needed.

July 25, 2011

I admit cash is a motivator for me—it influences my purchasing decisions and my workplace performance. I never say no to more money. But it’s not my only motivator. Flex-time and working from home are two powerful incentives I’ve come to adore in the last year. And, certainly, money does not necessarily negate a micromanaging boss, a bureaucratic corporate culture, or a toxic work environment.

I spent 45 minutes on the phone the other day trying to find out why a new customer gets a $99-a-month deal for Internet, cable TV, and phone, but a seven-year customer like myself is expected to pay $166 for the same services in exchange for my loyalty. No deal for me, the customer rep told me (somewhat gleefully, I thought). Nada. Zero. Zip. Zilch. Finally, I gave up. I switched providers, saving myself $50 a month for the next two years.

July 25, 2011

Find out about the latest advances in training technology.

July 22, 2011

The single most important differentiator between the good managers of Millennials and those who were challenged is that the good managers exhibited the ability to suspend the bias of their own experience, authors Chip Espinoza, Mick Ukleja, and Craig Rusch found in the research for their book, “Managing the Millennials: Discover the Core Competencies for Managing Today’s Workforce.” In other words, they started with the Millennial’s experience and not their own.

By Chip Espinoza, Mick Ukleja, and Craig Rusch

Our research design called on the human resource department of each organization in our study to provide us with three managers who were considered to be effective at managing Millennials and three managers who were perceived as struggling with managing Millennials. We conducted one-on-one interviews with each participant and then facilitated a focus group among the six managers.

July 8, 2011

As soon as employees start a new job, the clock begins ticking. An effective onboarding program is essential to quickly bring new hires up to speed on an organization’s mission, policies, objectives, systems, and daily practices, as well as ensure they can be productive as soon as possible. Surprisingly, only 60 percent of employees believe their company’s orientation program for new employees is adequate, and only 63 percent believe their organization currently provides effective on-the-job training.

By Michael P. Savitt, PR/Communications Marketing Manager, HR Solutions, Inc.