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February 21, 2012
Training Top 10 Hall of Fame

Microsoft Corporation and SCC Soft Computer are the newest inductees into the Training Top 10 Hall of Fame, joining the ranks of the 11 companies named to the hall since its inception in 2008.

February 3, 2012
Conference Highlight: The Reframing Meeting

Help your company or clients understand that you have more to offer than simply executing their orders. Here are resources to help you prepare for a make-or-break reframing meeting.

 

In the third of three posts, Training 2012 Conference & Expo speaker Dick Handshaw talks about establishing your position as a strategic partner.

February 1, 2012
Conference Highlight: Proactive Performance Consulting

To transition from an “order taker” to a strategic partner, start acting the part today.

 

In the second of three posts, Training 2012 Conference & Expo speaker Dick Handshaw talks about establishing your position as a strategic partner.

January 30, 2012
Conference Highlight: Tired of Taking Orders? Part I

Your function is to train, but in the minds of your co-workers and employers, you may be anything from an order taker to a strategic partner. In the end, that perception determines how effectively you can do your job.

 

In the first of three posts, Training 2012 Conference & Expo speaker Dick Handshaw talks about the transition from “order taker” to “strategic partner.” Check back for posts two and three February 1st and 3rd. 

January 18, 2012
Webinar: The Trainer as Peak Performer

To the lead the best, you have to be the best. Scale the heights!

 

Today's webinar presenters, Jean Barbazette and Maria Chilcote, share the implications of striving to be an effective trainer:

If we hold the keys to unlocking performance within the organization, then WE need to be at our best as trainers! Consider how you can “train by example”:

November 18, 2011
Leading with Humility

Humility is one of the most important attributes of leadership, because it helps connect the leader to followers through their common bond of humanity, say Merwyn A. Hayes, Ph.D., and Michael Comer, D.M., authors of “Start with Humility: Lessons from America’s Quiet CEOs on How to Build Trust and Inspire Followers.” The question is: Can humility be learned or is it innate?

By Merwyn A. Hayes, Ph.D., and Michael Comer, D.M.

October 3, 2011
Unexpected Barriers to Training in 3-D Virtual Worlds

Those who have been exposed to the benefits of training in 3-D virtual worlds have seen the advantages, but there are also several challenges. To help others anticipate some of these challenges, here are a few roadblocks we encountered along the way and how we worked around them.

By Mark Jankowski, Co-Founder, Shapiro Negotiations Institute

Those who have been exposed to the benefits of training in 3-D virtual worlds have seen the advantages, including: greater participant engagement; a more immersive learning experience; and interpersonal connection between participants. Some (like me originally) ran full steam ahead in promoting and using these 3-D virtual worlds. At first I thought that there would be three main barriers:

September 19, 2011
Focus on Observed Errors to Make Training Efficient

Traditional instructional design tends to focus on the creation of systematic and comprehensive courses based around the knowledge subject matter experts want to convey to learners. Courses that are constructed, instead, by identifying the errors learners are making in practice, and addressing these errors with efficient, targeted training scenarios may be a more efficient approach to many training needs.

By Gregg Collins, Ph.D., Head of Instructional Design, NIIT worldwide

You can see a lot just by looking. —Yogi Berra

A man’s errors are his portals of discovery. —James Joyce

September 6, 2011
Cartus Builds Intercultural Awareness

To encourage effective communication and excellent customer support, Cartus’ Danbury Diversity & Inclusion Council spearheads employee awareness programs locally and globally through volunteer lunchtime multicultural awareness programs.

 

By Margery Weinstein

Cartus Corporation employees work from service centers worldwide to support customers transitioning not only to foreign countries but also to unfamiliar cultures. Effective support of Cartus clients’ international assignees requires its employees to have intercultural awareness/skills and requires diversity in both hiring and employee development.

August 10, 2011
What’s Next? 3-D Internet?

With the help of 3-D virtual worlds, we now can engage in training by observing and coaching participants even when they are a thousand miles away from us. Participants in this type of virtual training no longer just passively listen to teacher tell a story. Instead, they’re able to “live” the story—virtually. Here are some examples of how virtual training using 3-D virtual worlds can become a simple and memorable framework for programs on effective negotiation.

By Mark Jankowski, Co-Founder, Shapiro Negotiations Institute

3-D movies have made a comeback and the popularity of 3-D TV is catching on quicker than we could have imagined, so we can safely assume it’s only a matter of time before 3-D Internet follows suit. That said, what does the emergence of 3-D virtual worlds mean for the training business?

August 1, 2011
Virtual Role-Playing Takes Center Stage

By using virtual world 3-D technology, such as VirtualU, VenueGen, and Second Life, training professionals not only can improve on the Webinar experience, they can improve on the experience of participants in role plays conducted live in the classroom. Here are four reasons virtual role plays may be more effective than their classroom counterparts.

By Mark Jankowski, Co-Founder, Shapiro Negotiations Institute

As training professionals are forced to move education from “front of the classroom” training to online training, they have discovered many challenges. How do you keep participant attention in Webinars? How do you create “live” role-play scenarios when participants are taking asynchronous training? How do you observe and coach participants when they are a thousand miles away from you?

June 6, 2011
Can Online Training Be Personal and Interactive?

Technology can help us create learning environments that are even more dynamic, more stimulating, and more effective than ever before. The challenge is to throw away our traditional classroom thinking and open our minds to all the new possibilities for teaching and learning. Maybe it’s online role-playing games that replicate a company’s business environment. Sometimes though, it’s just looking someone in the eye who’s thousands of miles away and saying, “You can do it.”

By Debra Chrapaty, Senior Vice President and General Manager, Collaboration Software Group, Cisco Systems

Polishing your English-as-a-second-language skills in a non-English-speaking country can be a challenge. So how did Shaker M. Aldwikh, a project manager with an international telecommunications company based in Saudi Arabia, recently achieve a promotion in part thanks to his greatly improved English language skills?

June 6, 2011
Strategies for Success (May-June 2011)

Training magazine taps 2011 Training Top 125 winners and Top 10 Hall of Famers to provide their learning and development best practices in each issue. In this May-June 2011 edition, we look at strategies for leadership development and collaboration.

Values and Leadership

By Rafael Pastor, Chairman and CEO, Vistage International, Inc.

An essential component of leadership is to articulate and exemplify the organization’s core values. These values must be clear, compelling, and repeated. And the leader must both “walk the talk” and inspire his/her colleagues within the organization to also live the values.

April 29, 2011
Find the Employer You Want to Hire

Jim Beqaj often finds himself asking: Why can’t companies find the right people? And why can’t people find the right companies? In response, the author of “How to Hire the Perfect Employer” developed an approach that is successfully bringing these two sides together. In this excerpt, Beqaj shows a whole new take on finding and developing a job and career.

By Jim Beqaj

I couldn’t help but smile when I read a cover story inThe Economiston the state of business today. Do you know what it identified as the No. 1 challenge of organizations big and small?

Finding the right people.

October 18, 2010
BB&T's Best Practices in University Partnership
When BB&T (along with Bank of America, First Union, and Wachovia) departed from the North Carolina Bankers Association in 1997—an act that made employees of those banks ineligible to attend the North Carolina School of Banking (at UNC-Chapel Hill)—the company responded by creating the BB&T Banking School at Wake Forest University. BB&T has since rejoined the North Carolina Bankers Association, but has continued to operate its own internal school—the only one of its kind in the United States.
By Margery Weinstein When BB&T (along with Bank of America, First Union, and Wachovia) departed from the North Carolina Bankers Association in 1997—an act that made employees of those banks ineligible to attend the North Carolina School of Banking (at UNC-Chapel Hill)—the company responded by creating the BB&T Banking School at Wake Forest University. BB&T has since rejoined the North Carolina Bankers Association, but has continued to operate its own internal school—the only one of its kind in the United States.
October 1, 2010
LMS Lessons

Three 2010 Top Young Trainers 
share their experiences with 
implementing or re-engineering 
a learning management system—
from identifying the innovative 
functionality they needed to 
meeting the training 
challenges associated with 
the launch. Plus, the latest 
LMS bells and whistles.

By Lorri Freifeld

With technology changing 
every second of every day, it’s no surprise a learning management system (LMS) quickly can become outdated. But it’s no easy task to re-engineer a current LMS or find exactly the right new one to purchase. For some of the latest LMS 
innovations, see the sidebar below, and check out the lessons three 2010 Top Young Trainer winners who faced such challenges in the last two years learned about LMS functionality and training.

Vanguard’s Vision

March 10, 2005
Meeting the press

An effective press conference or media event is really just a multifaceted presentation packaged for journalists - who, for better or worse, are the gatekeepers of corporate messaging. Understanding what reporters want and how to give it to them is only t.⻼皺欸/ࠃ暼療.帉痾Ѐ�涆

An effective press conference or media event is really just a multifaceted presentation packaged for journalists - who, for better or worse, are the gatekeepers of corporate messaging. Understanding what reporters want and how to give it to them is only t.⻼皺欸/ࠃ暼療.帉痾Ѐ�涆