Content about Coaching

March 21, 2012

Many leaders, while well intentioned, often are unprepared or underprepared for the mentor role. Many claim the lack of time is the issue. Sure, it’s an issue, but probably not theissue. It is important to remember that taking time to prepare for mentoring ultimately saves time. Here are five steps to get started and five mentoring skills to cultivate.

By Dr. Lois J. Zachary, President, Leadership Development Services, LLC

Many leaders, while well intentioned, often are unprepared or underprepared for the mentor role. Many claim the lack of time is the issue. Sure, it’s an issue, but probably not theissue. It is important to remember that taking time to prepare for mentoring ultimately saves time.

How do we know?We’ve conducted hundreds of interviews with organizational leaders who are involved in mentoring relationships. What our research has demonstrated is:

March 16, 2012

Managers with a growth mindset are more committed to their employees’ development, and to their own, according to Carol S. Dweck, author of “Mindset: The New Psychology of Success.” They give a great deal more developmental coaching, they notice improvement in employees’ performance, and they welcome critiques from their employees, she writes. “Most exciting, the growth mindset can be taught to managers.”

By Carol S. Dweck, Ph.D.

Millions of dollars and thousands of hours are spent each year trying to teach leaders and managers how to coach their employees and give them effective feedback. Yet much of this training is ineffective, and many leaders and mangers remain poor coaches. Is that because this can’t be trained? No, that’s not the reason. Research sheds light on why corporate training often fails.

February 21, 2012

Trainingeditors recognize innovative and successful learning and development programs and practices submitted in the 2012 Training Top 125 application.

BEST PRACTICES

Edward Jones: Practice Makes Perfect (Sales Training)

Each month, Edward Jones hires more than 150 new recruits with little financial background, then trains them to serve clients well. This organic growth is achieved through extensive training, including coaching by veterans, online study, virtual classes, weeklong stints of classroom training, and recorded role-play.

February 9, 2012

Understand the difference between managing and coaching.

 

Training 2012 Conference & Expo speaker Tim Hagen explains the difference between managing and coaching:

January 30, 2012

Your function is to train, but in the minds of your co-workers and employers, you may be anything from an order taker to a strategic partner. In the end, that perception determines how effectively you can do your job.

 

In the first of three posts, Training 2012 Conference & Expo speaker Dick Handshaw talks about the transition from “order taker” to “strategic partner.” Check back for posts two and three February 1st and 3rd. 

January 30, 2012

More than one of every three HR managers (37.9 percent) named Sales as the department most in need of training, based on a global talent management survey by NorthgateArinso.Training correlates to several key outcomes, based on AchieveGlobal research. Moderate to substantial coaching and training tends be related to higher deal sizes, greater increases in personal sales revenue, and generally more overall success compared with those receiving minimal coaching and training.

By Sharon Daniels, CEO, AchieveGlobal

Ultimately, all companies are in the business of sales. While goods and services vary from brand to brand, a company’s lifeblood is in the revenue generated from sales. That’s why it’s critical to consider what comprises an organization’s sales DNA—ranging from the talent of individual salespeople, to strength within the leadership ranks, to organizational structure.

January 23, 2012

Your work means the most when it's shared, learned and applied. Carl Eidson offers three steps that will help your training have an impact.

 

Training 2012 Conference & Expo speaker Carl Eidson answers the question, “What can we do to make training stick?”

January 16, 2012

Sacramento Municipal Utility District’s Field Leader Training program was designed to develop leadership behaviors among Field foremen, who were not used to coaching staff. The driver for this customized program was the need to increase accountability, communication, feedback, and safety throughout the Field workforce.

By Margery Weinstein

Sacramento Municipal Utility District’s Field Leader Training program was designed to develop leadership behaviors among Field foremen, who were not used to coaching staff. The driver for this customized program was the need to increase accountability, communication, feedback, and safety throughout the Field workforce. The initial effort consisted of three modules, each building on the last. Participants were expected to attend all three modules of training.

The objectives for this program were:

January 16, 2012

Good coaches must have a positive attitude, a sense of determination, and an ability to help you to find an approach for even the most difficult situation with creativity and intelligence. This article will discuss 14 additional characteristics that set good coaches apart from unsuccessful ones.

By Bruce D. Stasch, Marketing Manager, Work Effects

In Part I of this article (http://trainingmag.com/article/alphabet-good-coaches-part-1), we discussed some attributes that make for a successful coach. Good coaches must have a positive attitude, a sense of determination, and an ability to help you to find an approach for even the most difficult situation with creativity and intelligence. This article will discuss 14 additional characteristics that set good coaches apart from unsuccessful ones.

January 9, 2012

There are many different types of coaches out there, each claiming to be the best at what they do and promising to make you successful. What sets a good coach apart from an ineffective one? Educational background and experience are not enough. When looking for a coach, here are characteristics every good one must possess to be effective.

By Bruce D. Stasch, Marketing Manager, Work Effects

There are many different types of coaches out there, each claiming to be the best at what they do and promising to make you successful. What sets a good coach apart from an ineffective one? Educational background and experience are not enough. When looking for a coach, here are the first 12 of 26 characteristics every good one must possess to be effective (the remaining 14 characteristics will be revealed in Part 2 of this article posting January 16):

December 1, 2011

Leaders must be able to help their employees see the possibility and promise of what is to come, while making peace with the past. A company can’t succeed unless its employees are invested in its success, and they need to get into the right mindset. Here’s what leaders need to do to rally their troops and get them excited about the future.

By Mike Noble, Managing Partner, Camden Consulting Group

Leaders must be able to help their employees see the possibility and promise of what is to come, while making peace with the past. A company can’t succeed unless its employees are invested in its success, and they need to get into the right mindset. An organization’s leadership team must have the ability to motivate and inspire. Here’s what leaders need to do to rally their troops and get them excited about the future:

November 30, 2011

Coaching for leadership is about creating an environment that, through its leadership, can achieve a high level of performance. It is not about job training, skills development, or getting a new certification. It is about helping a leader be a better motivator, mentor, and change leader.

By Michael Stewart, Managing Partner, Work Effects

One area of human resources that has grown considerably in recent years is leadership coaching. Coaching leaders isn’t about teaching a leader to do the things they already know how to do but just a bit better. It is about putting the ball in the hands of their teammates and guiding them to victory.

November 23, 2011

Starting a corporate mentoring program can seem like a huge task, and for that reason alone, many organizations simply don’t do it. They talk themselves out of it and rationalize that the “informal” mentoring taking place organically in the organization is enough. But it’s not.

Starting a corporate mentoring program can seem like a huge task, and for that reason alone, many organizations simply don’t do it. They talk themselves out of it and rationalize that the “informal” mentoring taking place organically in the organization is enough. But it’s not.

Here are 10 tips to help you get your program off to a successful start:

October 7, 2011

Many organizations give tips, tools, and techniques that can help employees enhance their performance and businesses increase their revenue, but most of the time, articles are read and seminars are attended, and that is where the learning stops. It’s not a mistake that the saying goes, “Old habits die hard.” The key to successful learning is training reinforcement.

By Tim Hagen, President, Sales Progress

October 7, 2011

Motel 6 and Studio 6 turned the light on their training framework, revamping it in an effort to improve quality and consistency within the network. The new training structure aims to focus on the development of Motel 6/Studio 6 team members, ensuring they understand the “why” behind each course and providing them with supportive coaching along the way.

Motel 6 and Studio 6 turned the light on their training framework, revamping it in an effort to improve quality and consistency within the network. The new training structure aims to focus on the development of Motel 6/Studio 6 team members, ensuring they understand the “why” behind each course and providing them with supportive coaching along the way.

September 14, 2011

Are organizations putting the right resources behind their high-potential programs? Many organizations assume compensation will keep their employees around. However, according to a PDI Ninth House Pulse on Leadersstudy, high-potential talent consider non-tangible elements such as stimulating and engaging work and a belief in the organization’s mission much more important in a job. Smart organizations are looking for new, more innovative ways to keep them engaged and committed to their organization.

By Stu Crandell, Senior Vice President, Solutions Portfolio Group, PDI Ninth House

High-potential leaders provide an impressive impact to their organizations’ bottom line. In fact PDI Ninth House Pulse on Leadersresearch shows that high potentials can provide their organizations with a 20 percent increase in project success, or approximately $25 million in increased revenue.

May 18, 2011

Many of us are still unclear about what coaching is. The key is to clarify the notion of coaching in the organizational context and to assist the person responsible for coaching (human resources director, sales director, or manager) to identify the most appropriate form of coaching in the circumstances.

By Carole Trépanier, DBA, and Anne Mathieu, Ph.D.

We are presently in the midst of a full-scale coaching boom. According to recent research, books on the topic are being published at a rate of more than one a week and there now are more than 18,000 professional personal and business coaches registered as members of the International Coaching Federation compared to 11,000 in 2006 (http://www.coachfederation.org/about-icf/).

April 26, 2011

High-potential and leadership programs are a top priority as companies focus on succession planning and the development of future leaders. And, as companies define skill gaps, Executive Presence--a combination of behaviors and attitudes that present a sense of confidence, competence, commitment, and authenticity--has become a hot topic and an urgent priority. But many development managers struggle with what it is and how to build it into a leadership program.

By Sally Williamson

High-potential and leadership programs are a top priority as companies focus on succession planning and the development of future leaders. And, as companies define skill gaps, Executive Presence has become a hot topic and an urgent priority.

October 1, 2010

When training senior leaders on how to say, “Thanks for a job well done,” 
the key is ensuring they feel urgency and purpose—just like the way 
24/7 news networks disseminate information.

By Roy Saunderson

Exceptional senior leaders are visionaries whose mandate is to inspire other leaders to follow them, and together, they achieve specific goals. The universal bottom line is to 
increase business through positive customer results, which produces a healthy profit and good return on 
investment for shareholders. But the vision alone won’t get you there—proper execution is required. And that means recognizing employee efforts, commitment, and successes.

July 31, 2009

The TV show "House" appears at first glance to have nothing to do with the work of corporate trainers. But look again, and you'll see there's guidance there for you, and your company's managers.

Hugh Laurie plays one of the most captivating characters on TV—Dr. Gregory House. He's brilliant. He solves medical mysteries no one else can. He saves lives. His skills are coveted by patients, doctors, and peers—and even the government has called for him.

Oh, and by the way, most people think he's a jerk.

He treats his staff like garbage, ridicules patients, has no respect for authority or rules, and will undoubtedly trigger a thousand lawsuits.

April 1, 2005

[hed]In search of the perfect coach

[hed]In search of the perfect coach

April 1, 2005

[hed]In search of the perfect coach

[hed]In search of the perfect coach

[sub]How to find the right speaking coach for you

[body]

Sure, you're a good presenter. Who would doubt it? After all, you didn't become vice-president by resting on your laurels, did you? But have you ever wondered whether you could be even better - if you could make them laugh more, buy more, listen more intently, respect you more or shower you with even louder applause?