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Content about Brian Remer

October 15, 2010
Say It Quick: Looking and Finding
Appreciative Inquiry is a practice that focuses on what is working well and doing more of it rather than emphasizing all that is negative and needs to be fixed. In one study, workers were repeatedly told all the things customers didn’t like. The constant inundation of negativity led to low morale and a decline in customer satisfaction. When workers were encouraged to focus on what customers thought was going well, service improved and customer satisfaction jumped.
By Brian Remer, The Firefly Group 99-Word Stories are powerful essays written briefly and to the point. Each contains a meaningful message with enough wiggle room for your own interpretation. Use them for personal enrichment or to educate and inspire others in your organization and see how you can say less to achieve a lot more. Looking and Finding
August 30, 2010
Say It Quick: Helping People Fit In

Here is a story written in exactly 99 words – including the title. After you read it, consider the analysis that follows and decide how you might apply what you learn in your personal or professional life.

By Brian Remer

99-Word Stories are powerful essays written briefly and to the point. Each contains a meaningful message with enough wiggle room for your own interpretation. Use them for personal enrichment or to educate and inspire others in your organization and see how you can say less to achieve a lot more.

To give you an example, here is a story written in exactly 99 words – including the title. After you read it, consider the analysis that follows and decide how you might apply what you learn in your personal or professional life.