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July 1, 2006
Call it "T-learning." FAMILY Dollar, a retail chain with 42,000 employees at 6,000 stores nationwide, is now providing part of its new-hire orientation over the telephone.

Call it "T-learning." FAMILY Dollar, a retail chain with 42,000 employees at 6,000 stores nationwide, is now providing part of its new-hire orientation over the telephone. Realizing many of its employees don't have access to the Internet at work or at home, the retail chain rolled out an automated phone line that enables new hires to register, order name badges, listen to training on company policy and receive company updates. In the system, the new employees confirm that they've received training, and that data is stored so Family Dollar can monitor the progress.