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Feature Stories
Comic Relief
To engage claims reps in learning, Farmers saw humor as the key, and turned to Second City Communications (SCC), the learning division of The Second City, to partner on developing a learning solution. The result: Customer Connection Corps (CCC), a blended learning program that produced a stronger focus on customer-centered service and sparked cultural change at Farmers.
How Searchable Video Will Supercharge Your Sales Force
What kind of solutions exist to foster sales enablement, training, collaboration, and knowledge sharing without the live event? The answer is the introduction of a different delivery mechanism—such as enterprise video.
Shaper Image
A well-crafted and marketed training strategy can strengthen your corporate brand image and be a competitive advantage that attracts both customers and talented employees.
How to Fend Off an Employee Coup
In a competitive economy, your company has enough to worry about from business rivals, but you can't ignore the threats posed by your own employees. Do you know how to prevent employee "coups?"
Blueprint for M-Learning Success
According to recent surveys and research reports, the majority of training and development departments already have considered implementing mobile learning as another component of their blended learning offerings. The key to success is using the following five elements to map out your pilot project.
Readying Your Workforce Soldiers: A Lesson From the U.S. Army
The challenges and feats of your workers usually aren't life and death, and usually don't involve hand-to-hand combat (excepting workplace conflict over stolen lunches), but that doesn't mean you can't learn a thing or two from the U.S. Army.
Columns
How-To: Leverage Online Discussions
Online group discussions provide your learners with just-in-time training. As you engage, you can guide their development and ensure their learning continues long after the formal classroom training is over.
Soapbox: Rock of Sages
As people stay in the workforce longer and the economy continues to churn, we need to turn to tap into the wisdom of leadership sages about what is needed to live full lives in the challenging and changing world of work.
Training Today: Manager-Employee Gap Widens
A research study measuring employee development and contribution by Novations Group, Inc., uncovered a discrepancy between managers and employees on performance ratings.
Training Today: How Safe Is Your Job Applicant Data?
ID theft expert Brian Lapidus, chief operating officer of Kroll Fraud Solutions (the data security arm of global risk consulting company Kroll Inc.), offers tips for protecting applicant data.
Learning Exchange: Instructional Design is a Discipline
Is instructional design at your organization based on what someone has in a file? That's disturbing. As the cost of delivery far exceeds the cost of development, an investment in a methodical approach to instructional design pays for itself many times in performance outcomes.


News
Does Your Company Create Sour Careers?
Do some of your workers seem like their job leaves a sour taste in their mouths? We're all told to find a profession we're passionate about, but that's easier said than done. Instead of a gift card, you could give them a book this year about creating a sweeter career—maybe in the culinary industry.
Meeting Professionals Cautious But Optimistic, Survey Shows
Only 12 percent of meeting professionals expect the state of the economy and their industry to improve by the second quarter of 2010.
Whole Foods Offers Employee Incentives for Healthier Living
Natural and organic foods retailer Whole Foods Market is looking out for the wellbeing of its employees next year by offering them incentives to measurably improve their health.
What Are Organizations Doing to Retain Top Talent?
The sucking sound you may begin to hear next year could be talent exiting your company's revolving door. Unfortunately, the sound of profits sucked away by the recession may be replaced by the sound of top talent whisked off by your company's archrivals.
Oh, Boss, You Really Shouldn't Have
These days, with cash still tight at most companies, bosses aren't known for their generosity. An early dismissal before a holiday is a enough of a luxury to bestow on your spoiled, ungrateful workforce. But there still are myriad ways for bosses to embarrass themselves when giving gifts to employees. A new guide seeks to help your managers avoid getting egg nog on their faces.
Is Your Company a Risky Business?
Your executives are circumspect to a fault, with nearly crippling corporate bureaucracy. But do any of your internal controls add up to a less risky operation? Your board of directors may need to pitch in a little more toward your attempts at risk management.
Online Learning Conference 2009
Online Learning Conference 2009 is an interative, collaborative event, where you'll learn enterprise-level strategies and best practices for designing, deploying, and managing effective learning technologies.
Virtual Training World
Training magazine's Virtual Training World on December 10, 2009 will be the industry's premiere virtual conference and tradeshow. Network with your peers, visit virtual booths, and hear live, online presentations from learning leaders -- including international authority on leadership Stephen R. Covey -- all from the convenience of your desktop.
Training 2010 Conference & Expo
Join your training peers in San Diego, the city with a near-perfect climate, for Training magazine's 33rd annual event in February 2010. Training 2010 will help you gather insight, skills, inspiration, and best practices as well as engage you like never before.
 
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What's new on ManageSmarter.com



Top Manage Smarter Stories
Comic Relief
November 25, 2009
How Searchable Video Will Supercharge Your Sales Force
November 25, 2009
Listen in Order to Understand
November 25, 2009

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Our Editor Suggests
U.S. Chain Store Sales Up 0.1 Percent in September
October 08, 2009 First increase in 14 months, according to ICSC.
Online Ad Market Close to Bottoming Out?
October 08, 2009 The online ad market is close to bottoming out, according to new report issued by industry tracker eMarketer.

  
Epic Careers By Inspiring Parents
July 22, 2009 Mommy and Daddy Do It Pro Bono (Taproot Foundation, $15.95)


Leading In Times of Crisis
July 06, 2009 Navigating through Complexity, Diversity and Uncertainty to Save Your Business. (Jossey-Bass, $19.77)



  
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Jan. 01 - Dec. 31, 2009
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From the latest developments in training, online learning and knowledge management to the most cutting-edge tools and techniques in performance support and presentation design and delivery, Training magazine's world-class events provide guidance and focus on training and education in the working world.

Virtual Training World
Dec. 10 - Dec. 10, 2009
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Training magazine's Virtual Training World on December 10, 2009 will be the industry's premiere virtual conference and tradeshow. Network with your peers, visit virtual booths, and hear live, online presentations from learning leaders -- including international authority on leadership Stephen R. Covey -- all from the convenience of your desktop.

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Training 2010 Conference & Expo
Feb. 01 - Feb. 03, 2010
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Join your training peers in San Diego, the city with a near-perfect climate, for Training magazine's 33rd annual event in February 2010. Training 2010 will help you gather insight, skills, inspiration, and best practices as well as engage you like never before.