Fewer than one in four information technology (IT) department employees are fully engaged in their work, according to a recent study by Princeton, NJ-based consultancy BlessingWhite. Of the eight staff areas studied for levels of employee engagement, the IT function ranks last across the globe. A few key findings:
• While only one-quarter of IT employees are fully engaged, at the other extreme nearly 20 percent of them are actually disengaged.
• Trust among IT employees is comparatively low with only 62 percent of IT employees trusting their organization's senior leaders.
• In contrast, more than 78 percent of IT employees trust their immediate manager. Not surprisingly, trust tends to increase with engagement level, with 91 percent of engaged IT employees trusting their manager.
Note: A sluggish economy is dire news, but not as dire as you may think—provided you know how to work it to your company's advantage by maintaining strong employee development. Read "Slow Economy, Good Training Opportunity?"
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