In Influencer: The Power to Change Anything Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, the authors of the bestselling books Crucial Conversations and Crucial Confrontations, along with leading researcher David Maxfield, crack the code on what it takes to become a true "Influence Master."
The book breaks down the specific influential tactics used by the experts, and outlines the essential principles and skills that business people at all levels can utilize to create positive and sustainable change within their organization.
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