Hug Your People February 27, 2008 The Proven Way To Hire, Inspire and Recognize Your Employees and Achieve Remarkable Results (Hyperion, $19.95)
Hug Your People is filled with real stories about real people. Jack Mitchell, the CEO of Mitchells, Richards and Marshs, offers his principles on "hugging" your associates—whether they are the sales team, the cleaning staff, the delivery people, the backroom financial wizards, the marketing and advertising departments, or outsourced staff.
In the book, Mitchell shares his secrets for creating happy employees, secrets as simple as they are revolutionary, including: Being nice, hiring more nice people, trusting employees, instilling pride and recognizing staffers generously.
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