Internet technologies, the e-commerce revolution, and myriad other work- place innovations have served as catalysts for warp-speed change—change so fast that it's outpacing the ability to learn. The concomitant effect of this faster-than-ever pace is a dearth of highly trained and knowledgeable people. The skills shortage is evident across the whole of Western Europe, and it is largely respon- sible for a fundamental transformation in the way corporations are beginning to view,