i2004

DEFINITIONS

Training staff salaries: Salaries paid to internal training professionals and administrative support staff in the training department.

Seminars and conferences: Training by outside providers or contractors, either at an organization's location or off site, including public seminars but not trainee travel and per diem costs.

Custom materials: Materials tailored or designed by outside suppliers specifically for an organization, such as classroom programs, computer courseware, or online programs.

Off-the-shelf materials: Prepackaged materials purchased from outside suppliers, such as computer courseware, books, videos, classroom programs, etc.

Other expenditures: Other training products or services from outside suppliers.

Traditional training: Any training that does not involve using technology to deliver it, such as classroom training with a live instructor (regardless of the instructor's or learners' use of technology during the class); noncomputerized self-study, such as textbooks or workbooks; non-computerized games; seminars; lectures; or outdoor programs.

Technology-based training: Any training that does involve using technology to deliver it, such as Web-based training, computerized self-study (including CD-ROMs, DVDs or diskette), satellite or broadcast TV, and video-, audio- or teleconferencing.