First Tech Credit Union Selects RightNow Technologies

Article | Tue, 09/16/2003 - 01:00

RightNow Technologies, the world's leading provider of hosted customer service and support solutions, today announced First Tech Credit Union has implemented RightNow's customer service solution in its call center as a knowledge base platform for its customer service representatives. The platform provides representatives with answers to more than 2,500 common customer questions.