- Changing technology (i.e., wikis, podcasting, Webinars, simulations)
- Changing employee demographics (engaging and retaining boomers, Gens X and Y who have different work/life expectations)
- Just-in-time, distance, and blended learning
- Shorter lead times for developing training
- Regulatory and compliance issues
- Mergers/acquisitions (require culture and integration training)
- Cost control efforts
- Globalization
- Outsourcing
- Customers with more financial knowledge and choices