Patrick Mileham, director of editorial development for learning simulations vendor NexLearn, provided us with the following response to Tech Talk's Sept. 2 profile of The Coca-Cola Company's simulation training:
“It’s no surprise The Coca-Cola Company is experiencing great success incorporating simulations into its training strategy. Mr. Hildebrand is absolutely correct when he says “the more realistic the simulation, the easier it is for people to…apply their new capabilities and knowledge.” Realistic scenarios, storylines, and dialog help disguise the learning, which encourages users to be more open to participating in the training process.
The benefits of a story-centered curriculum have been touted for many years. However, recent advancements in simulation development technology now make it easier to replicate on-the-job environments, processes, and—most importantly—decision-making opportunities that are truly meaningful to individual learners.
More companies are using simulation-based training because it promotes active participation. Instead of passively learning about the skills required for effective negotiating, communicating, and decision-making, simulation users actively learn to be better negotiators, communicators, and decision-makers by practicing the behavior until it becomes routine.
Here a few tips for developing effective simulations: